Gusto · 5 days ago
Principal Product Manager, Payments
United States
Full-time
Remote
Lead/Staff
$179K/yr - $224K/yr
8+ years expGusto is on a mission to grow the small business economy by providing essential services like payroll and HR. They are seeking a Principal Product Manager to lead the development of their financial ledger system and transaction reconciliation process, ensuring compliance and data integrity for small and medium businesses.
Bookkeeping and PayrollEmployee BenefitsEnterprise SoftwareFinancial ServicesFinTechHuman ResourcesSaaSSoftware
Responsibilities
Ownership: You will own the roadmap for building a scalable and compliant ledger system for tracking money movement at Gusto
North Star: Your goal is to build a system that is accurate and compliant that continues to ensure our reputation as a trusted party with customers, regulators, and partners
Collaborate: You will work closely with our application teams, accounting, engineering, and data team to drive the roadmap
Product Strategy & Roadmap: Define and champion the product vision, strategy, and roadmap for the ledger system and transaction reconciliation processes. This includes understanding internal stakeholder needs (Finance, Audit, Legal), regulatory requirements (GAAP, SOX), and industry best practices
Requirements Gathering & Prioritization: Conduct in-depth analysis of current financial workflows, identify control gaps, and translate complex regulatory requirements into clear, actionable product specifications and user stories. Prioritize features based on business impact, risk mitigation, and development effort
System Thinking: Collaborate closely with engineering, finance, and internal audit teams to design and build a scalable, reliable, and auditable ledger system. This includes defining end to end transaction flows, data models, integration points with existing systems (e.g., payroll processing, general ledger), and reporting capabilities
Transaction Reconciliation Ownership: Develop and implement a comprehensive and automated transaction reconciliation system to ensure accuracy and completeness across all financial transactions. This includes defining reconciliation and classification rules, identifying discrepancies, and establishing clear workflows for investigation and resolution
Regulatory Compliance & Audit Support: Ensure the developed systems and processes meet all relevant SOX requirements and other applicable financial regulations. Act as the primary product liaison during internal and external audits, providing documentation and explanations as needed
IT General Controls (ITGC) Integration: Work closely with IT and audit teams to incorporate ITGC best practices, including role-based access control (RBAC), segregation of duties (SoD), change management, and logical access controls, into the design and functionality of the compliance ledger and reconciliation systems
Partner Management: Model a collaboration and deep customer empathy while communicating product plans, progress, and challenges to a diverse set of stakeholders, including executive leadership, finance, engineering, legal, and audit teams. Foster strong collaborative relationships across departments
Performance Monitoring & Optimization: Define key performance indicators (KPIs) for the ledger and reconciliation systems. Monitor performance, identify areas for improvement, and drive continuous optimization
Risk Management: Proactively identify potential risks related to financial data integrity and compliance, and develop mitigation strategies within the product roadmap
Applied AI Usage: Develop automated accounting reconciliation systems that streamline and enhance manual tasks
Qualification
Required
8+ years of product management experience, with a proven track record of successfully delivering complex financial or compliance-focused software products
Strong understanding of financial accounting principles, general ledger systems, and transaction lifecycle
Deep knowledge of GAAP and PCAOB compliance requirements and experience in building systems that meet them is essential
Proficiency in SQL
Experience with building and optimizing transaction reconciliation processes, ideally in a high-volume environment
Excellent analytical skills with the ability to translate complex business problems into clear, concise product requirements
Exceptional communication, interpersonal, and presentation skills, with the ability to influence and collaborate effectively with diverse teams
Proven ability to manage multiple priorities in a fast-paced, dynamic environment
Bachelor's degree in Business, Finance, Computer Science, or a related field
Preferred
Familiarity with the payroll industry and its unique financial complexities is highly desirable
Ideally, holds a CPA, CFA, or CMA certification
Experience working at a fintech company, particularly in the payroll or payments space
Experience with enterprise-grade accounting software (e.g., NetSuite, SAP, Oracle Financials)
Experience with data analytics tools and reporting platforms
Familiarity with IT General Controls (ITGC) and best practices, including role-based access control (RBAC) and segregation of duties (SoD)
Benefits
Health Insurance
401(k)s
Company
Gusto
Gusto is an HR and payroll platform that simplifies complex tasks, empowering businesses to focus on what matters most.
1001-5000 employees
H1B Sponsorship
Gusto has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (49)
2024 (54)
2023 (19)
2022 (37)
2021 (24)
Funding
Current Stage
Late StageTotal Funding
$746.1MKey Investors
Friends & Family CapitalT. Rowe PriceAkkadian Ventures
2023-01-28Series Unknown
2022-05-12Series E· $55M
2021-08-10Series E· $175M
Leadership Team
Josh Reeves
Head of Gusto (CEO) and Co-Founder. Building Gusto for the Long Term.
Edward Kim
Co-founder and Head of Technology
Recent News
General Catalyst
2025-12-30
Digital Commerce 360
2025-12-20
2025-12-19
Company data provided by crunchbase