isolved · 1 week ago
HR Consultant - West Coast
United States
Full-time
Remote
Mid, Senior Level
3+ years expisolved is an employee experience leader, providing intuitive, people-first HCM technology. The HR Consultant will be responsible for identifying, evaluating, and resolving HR related issues for customers and providing support to customer projects, ensuring compliance with HR practices and regulations.
Employee BenefitsFinancial ServicesHuman ResourcesProfessional ServicesSaaSSoftware
Responsibilities
Manage a queue of inquiries/requests/projects in support of the Defined HR team/clients. Provides client support advising on HR topics received via on-demand phone and email support. Know when to escalate complex situations to HR Business Partners or Senior HR Consultants
Identify legal and governmental reporting regulations affecting HR practices and ensuring that customer policies, procedures and processes are in compliance
Maintain working knowledge of multi-state employment law compliance to best serve all isolved clients
Draft customer position descriptions and employee handbooks; participate in client meetings for same
Support clients and/or HR Business Partners on projects such as HR compliance audit for customers, FLSA and Independent Contractor Analyses, etc
Communicates efficiently and effectively with all stakeholders over the phone, via email, using Microsoft Teams, etc
Maintain total confidentiality with customer and company information
Work toward continuous quality improvement
Stay current with changing technology, including software programs
Uphold, support, and promote all company policies and procedures
Independently and accurately advise on leave of absence guidance related questions via phone and email for Expert Clients
Proficiently handle majority of on-demand phone and email support inquiries
Independently lead handbook and position description meetings with clients
Develop custom forms and policies as requested
Qualification
Required
Proficient in multi-jurisdictional HR compliance
Proven effective oral and written communications skills
Strong skills in using Microsoft Office applications (particularly Excel and Word) and Adobe Flyer
Have excellent customer service and relationship-building skills. Be professional and approachable, with the ability to provide quality customer service to multiple diverse work groups
Have strong time management skills. Able to handle multiple priorities simultaneously. Must be able to handle disruptions without allowing them to affect delivery of quality and timely services
Be detail-oriented, accurate, organized, and proficient in professional communications
Be a self-starter and collect and analyze data, as well as problem solve in a fast-paced environment
Bachelor's degree (B. A.) from four-year college or university; three (3) to five (5) years related HR Generalist experience and/or training for HR Consultant II; or equivalent combination of education and experience
Preferred
PHR and/or SHRM-CP -preferred
Company
isolved
isolved is an employee experience leader, providing intuitive, people-first HCM technology.
1001-5000 employees
H1B Sponsorship
isolved has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$350MKey Investors
Goldman Sachs Alternatives
2025-08-08Secondary Market· $350M
2011-09-20Private Equity
Leadership Team
James Norwood
Non Executive Board Director
Recent News
24-7 Press Release Newswire
2025-10-17
Company data provided by crunchbase