TRM Labs · 22 hours ago
AI Enablement Program Lead
United States
Full-time
Remote
Senior Level
6+ years expTRM is a blockchain intelligence company on a mission to build a safer financial system for billions. They are seeking an AI Enablement Program Lead to drive enterprise-wide enablement, education, and adoption of internal AI tools, designing high-impact learning experiences and managing vendor relationships.
Big DataBlockchainComplianceCryptocurrency
Responsibilities
Drive enterprise‑wide AI enablement programs that help every team at TRM (GTM, R&D, CS, Ops, People, etc.) adopt our core AI tools (Glean, n8n, Cursor, ChatGPT, Zapier, Tribble, and future tools) in a structured, measurable way
Design and deliver high‑impact learning experiences—persona‑based workshops, onboarding → power‑user learning paths, office hours, and “roadshows”—that move people from curiosity to confident day‑to‑day usage
Codify “happy paths” for AI workflows by partnering with teams to identify high‑ROI use cases and turning them into prescriptive templates, playbooks, and reusable blueprints that can be quickly rolled out across the company
Own a self‑serve AI enablement hub with concise runbooks, FAQs, “how‑to” guides, short video walkthroughs, and “what’s new” updates so teams can unblock themselves without waiting for 1:1 support
Lead vendor and tool relationships for our AI enterprise stack, coordinating roadmaps, betas, feature rollouts, and escalations, while managing light platform administration (org structure, permissions, provisioning workflows, guardrails) in partnership with IT/Sec
Define and track success metrics for each AI tool, including adoption (e.g., WAU/MAU, stickiness), depth of use (templates reused, automations per team, feature utilization), and outcome impact (time saved, ticket deflection, workflow cycle‑time reduction)
Run structured intake and proof‑of‑value sprints for new enablement requests, triaging by impact/effort, validating high‑ROI use cases quickly, and turning successful experiments into standardized programs or templates
Lead change‑management and adoption campaigns, including champions networks, internal case studies, release notes, nudges, demo days, and Bot‑camp Wednesday programming that steadily improve team‑level AI fluency
Translate data into clear stories for leaders, telling the “so what” behind the numbers and recommending where to double down, where to simplify, and where to experiment next
Qualification
Required
6+ years of experience in enablement, L&D, customer education, program management, or a closely related role, with a track record of building and running programs that change how people work
Hands‑on experience with modern AI tools in a business context, e.g., configuring or administering platforms like Glean, building automations in tools like n8n/Zapier/Make, using AI coding tools like Cursor/GitHub Copilot, or designing AI‑assisted workflows for non‑technical users
Enablement pedagogy and curriculum design skills: able to design persona‑based learning paths, workshops, certifications, and short‑form content that drive real behavior change (not just attendance)
Program‑level ownership: experience owning a roadmap, setting success criteria, scoping and prioritizing work, and driving cross‑functional execution with minimal oversight
Analytics fluency: comfortable defining instrumentation, working with SQL and/or Google Sheets to analyze tool usage data, building simple dashboards, and quantifying impact (e.g., time saved, adoption uplift, depth of use)
Exceptional written and verbal communication: able to create tight, high‑signal documentation and present complex AI concepts and metrics in a way that is accessible to non‑technical audiences and credible to technical ones
Change‑management mindset: experience running multi‑touch campaigns (comms, training, champions, nudges) around new tools or processes, and iterating based on data and feedback
High ownership and autonomy: comfortable operating in ambiguous spaces, setting your own pace and priorities, and proactively pulling in the right stakeholders to move from idea → pilot → scaled program
Strong cross‑functional collaboration skills: history of partnering effectively with teams like Engineering, Product, GTM, Operations, People, and IT/Security, and building trust with stakeholders at multiple levels
Preferred
Experience owning enablement or adoption programs specifically for B2B SaaS or internal enterprise tooling, especially in technical or data‑heavy environments
Background in L&D, adult learning, or instructional design with examples of measurable improvements in ramp time, certification completion, or behavioral change
Experience building or scaling champions networks, early‑access/beta programs, or internal “bot camps”/demo days
Familiarity with evaluating AI tooling (e.g., comparing vendors, building business cases, or running structured pilots with success criteria)
Company
TRM Labs
TRM Labs is a software company that offers blockchain, transaction monitoring, and analytics to help financial institutions and governments.
201-500 employees
H1B Sponsorship
TRM Labs has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (3)
2022 (3)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$149.9MKey Investors
Thoma BravoJP Morgan ChaseTiger Global Management
2022-11-09Series B· $70M
2022-04-04Series B
2022-02-28Series Unknown
Leadership Team
Esteban Castano
Co-founder & CEO
Rahul Raina
Co-Founder
Recent News
Business Wire
2026-01-09
2026-01-09
Company data provided by crunchbase