Clark Schaefer Hackett · 2 weeks ago
Customer Service Sales Specialist
Cincinnati, OH
Full-time
Onsite
Entry, Mid LevelClark Schaefer Hackett is seeking a Customer Service Sales Specialist to join Fameccanica in West Chester, OH. The role involves providing exceptional service and support to customers needing spare parts or warranty assistance, ensuring their needs are met with clarity, speed, and care.
AccountingConsultingFinance
Responsibilities
Communicate daily with customers via phone, email, and portals to understand and fulfill their needs. Travel for in person-meetings at customer sites may be required
Create spare part proposals, process sales orders, and advise customers on parts availability and pricing
Coordinate with internal departments to meet delivery expectations and resolve issues
Monitor order progress, confirm ready dates, and proactively communicate changes
Support warranty request procedures in line with company policies and contracts
Build strong relationships with customers by providing timely and accurate support
Qualification
Required
A passion for serving customers and solving problems
Associate degree or equivalent experience in a technical or commercial field
Experience in spare parts sales, distribution, or customer service
Strong skills in Microsoft Office; SAP and the ability to reach technical drawings experience is a plus
Excellent communication and coordination abilities
Company
Clark Schaefer Hackett
Founded in 1938, Clark Schaefer Hackett is one of the 60 largest CPA and advisory firms in the U.S.
Founded in 1938
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Sarah M.
Chief Financial Officer
Carl Allison Jr. SPHR, MOB
Chief Human Resources Officer
Recent News
The Business Journals
2024-02-16
Accounting Today
2023-12-23
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