The University of Kansas ยท 3 days ago
Onboarding Specialist
Lawrence, KS
Full-time
Hybrid
Entry Level
2+ years expThe University of Kansas is seeking an Onboarding Specialist to facilitate the integration of new employees into the university. This role involves designing and managing onboarding programs, providing support and resources to new hires, and ensuring a smooth transition into their roles.
ConsultingHealth CareNon Profit
Responsibilities
Develops and continuously improves onboarding activities/programs tailored to various job roles, departments, and levels within the organization
Ensures that all hire actions sent through the KU Onboarding System are worked, following up and assisting the candidate through the required online forms, activities, and compliance activities
Serves as brand ambassador for KU, reflecting the importance and quality of care for each new hire. Provides assistance and expertise to employees with the process and programs that are offered
Collaborates with HR, supervisors, unit leadership or HR Partner, and other stakeholders to coordinate onboarding activities and integrate new hires into teams effectively
Completes all I-9 and E-Verify activities for new hires, recertifications, and existing employees as needed
Coordinates with the employment and appointment team regarding changes or alternations needed related to the offer letter or hire
Tracks new hire compliance activities, answering questions to promote engagement with the process
Completes Onboarding Appointment Summary for review and upload by the Appointment team into HR/Pay
Answers any tier 1 level support questions. Coordinates with units, supervisors, HR Partners, Appointments, Payroll as needed. Provides back-up support on an as needed basis for the Employee Support team
Completes employment verification requests as needed
Works to create and curate onboarding materials, including welcome kits, training activities, or other digital resources to make the new hire experience welcoming and inviting
Works with university internal and external stakeholders to develop, conduct, or participate in informative orientation sessions for new hires, covering company policies, procedures, value, culture, etc
Connects new faculty hires with the Dual Career and Relocation Program Manager as appropriate, sharing service values
Works with HR Partners, Chairs, and Supervisors to transition new hire to unit onboarding activities
Gathers feedback from new hires and stakeholders to evaluate the effectiveness of onboarding programs and identify areas for improvement
Provides tier 1 support in answering and responding to walk in traffic and phone calls. Escalates issues to specialized areas as needed. Follows up on escalated tickets as directed
Responds promptly and effectively to inquiries via multiple channels (phone, email, chat) providing accurate information, troubleshooting issues, and escalating complex matters as needed to ensure timely resolution
Provides guidance and clarification on HR policies, procedures, and compliance requirements, ensuring employees and supervisors understand and adhere to established guidelines
Utilizes onboarding software and digital platforms to streamline administrative tasks, track progress, and enhance the onboarding experience
Participates in system upgrades, testing, implementation, and related communication activities
Stays informed about industry best practices, emerging trends, and innovative onboarding techniques to enhance the effectiveness and efficiency of onboarding programs
Actively participates in professional development activities to promote learning and growth
Qualification
Required
Bachelor's degree OR a high school diploma/ GED equivalency and two (2) years of related professional work experience
Excellent communication and interpersonal skills as demonstrated by application materials
High attention to detail, organizational skills, and experience managing multiple priorities simultaneously as demonstrated by application materials
Experience working collaboratively and building relationships with others as demonstrated by application materials
Preferred
Degree and/or professional work experience in Human Resources, Business Administration, or a related field
Certification in Human Resources (e.g., PHR, SHRM-CP) or related field
Experience with remote onboarding and virtual training platforms
Experience in designing and implementing onboarding programs or related initiatives, preferably in a fast-paced and dynamic environment
Strong presentation and training skills as evidenced by application materials
Company
The University of Kansas
KU is a major comprehensive research and teaching university and a center for learning, scholarship, and creative endeavor.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Abhinay Dumpa
Pre Health Professions Organization Co-founder and Secretary
Albert Park
Co-Founder
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