Guest Service Representative jobs in United States
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Tricoci University of Beauty Culture ยท 1 day ago

Guest Service Representative

positionNormal, IL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$15/hr - $16.20/hr

Tricoci University of Beauty Culture is a top-tier institution focused on beauty education, dedicated to providing students with the skills necessary for success in the beauty industry. As a Guest Service Representative, you will be responsible for delivering exceptional customer service to students and guests, ensuring a welcoming atmosphere for all visitors to the campus.

Higher Education

Responsibilities

Greet and assist guests and students in a courteous and professional manner
Manage incoming phone calls and emails, providing information about our programs and services
Schedule and confirm appointments for beauty services and student consultations
Maintain accurate records of guest interactions and appointments
Resolve guest inquiries and concerns efficiently and effectively
Work collaboratively with colleagues to ensure a smooth operation and excellent service delivery
Support administrative tasks as needed to enhance guest experience and operational efficiency

Qualification

Customer service experienceCommunication skillsMicrosoft Office SuiteOrganizational skillsPositive dispositionFlexible scheduling

Required

High school diploma or equivalent; additional training in hospitality or customer service is a plus
Prior experience in customer service or guest relations is highly desirable
Strong communication skills and the ability to connect with a diverse audience
Excellent organizational skills and the capacity to manage multiple tasks effectively
Proficiency in Microsoft Office Suite; familiarity with CRM systems is beneficial
A positive disposition and dedication to providing outstanding service
Availability for flexible scheduling, including weekends and evenings as needed

Benefits

Generous Paid Time Off
401K Plan
Access to Continuing Education Units (CEU) Classes
Complimentary Services at our Student Clinic
Product Discounts
Opportunities for Career Advancement
A Rewarding and Dynamic Work Environment

Company

Tricoci University of Beauty Culture

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Tricoci University of Beauty Culture is the premier provider of fresh and innovative cosmetology, esthetics and barbering education.
dateFounded in 2004
location
Park Ridge, Illinois, USA
people-size201-500 employees
web-link
https://www.tricociuniversity.edu/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2018-09-24Acquired

Leadership Team

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Nate Swanson
Chief Executive Officer
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Recent News

PR Newswire
Chicago Tribune Names Tricoci University of Beauty Culture a Winner of The Chicagoland Top Workplaces 2025 Award
2025-11-11
PR Newswire
Tricoci University of Beauty Culture's Larry Foster Honored with Career Education Review's Top People Changing Career Education Award
2025-10-15
PR Newswire
Tricoci University of Beauty Culture Announces Extended Partnership with Bloomington Career Academy
2025-09-17
Company data provided by crunchbase