Tricoci University of Beauty Culture ยท 1 day ago
Guest Service Representative
Tricoci University of Beauty Culture is a top-tier institution focused on beauty education, dedicated to providing students with the skills necessary for success in the beauty industry. As a Guest Service Representative, you will be responsible for delivering exceptional customer service to students and guests, ensuring a welcoming atmosphere for all visitors to the campus.
Higher Education
Responsibilities
Greet and assist guests and students in a courteous and professional manner
Manage incoming phone calls and emails, providing information about our programs and services
Schedule and confirm appointments for beauty services and student consultations
Maintain accurate records of guest interactions and appointments
Resolve guest inquiries and concerns efficiently and effectively
Work collaboratively with colleagues to ensure a smooth operation and excellent service delivery
Support administrative tasks as needed to enhance guest experience and operational efficiency
Qualification
Required
High school diploma or equivalent; additional training in hospitality or customer service is a plus
Prior experience in customer service or guest relations is highly desirable
Strong communication skills and the ability to connect with a diverse audience
Excellent organizational skills and the capacity to manage multiple tasks effectively
Proficiency in Microsoft Office Suite; familiarity with CRM systems is beneficial
A positive disposition and dedication to providing outstanding service
Availability for flexible scheduling, including weekends and evenings as needed
Benefits
Generous Paid Time Off
401K Plan
Access to Continuing Education Units (CEU) Classes
Complimentary Services at our Student Clinic
Product Discounts
Opportunities for Career Advancement
A Rewarding and Dynamic Work Environment
Company
Tricoci University of Beauty Culture
Tricoci University of Beauty Culture is the premier provider of fresh and innovative cosmetology, esthetics and barbering education.
Funding
Current Stage
Growth StageTotal Funding
unknown2018-09-24Acquired
Recent News
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