NEOGOV · 2 weeks ago
TAX SPECIALIST
TX, TX
Full-time
Onsite
Entry Level
$19.97/hr - $22.45/hr
1+ years expNEOGOV is a company that provides services to McLennan County, and they are seeking a Tax Specialist to offer exceptional customer service in the Tax Office. The role involves handling various tax-related transactions, maintaining accurate records, and assisting the public with inquiries regarding property tax and motor vehicle transactions.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Completes required training on State laws regarding Property Tax, Vehicle Registration and Vehicle Title Transfers in a timely manner and in the order that best accommodates the Tax Office
Completes vehicle registration by verifying taxpayer information, VIN and plate numbers, proofreading paperwork for accuracy, and computing and collecting the appropriate funds for each transaction
Completes motor vehicle title transfers by verifying the paperwork is complete and computing and collecting applicable fees and taxes for each transaction
Completes current and delinquent property tax transactions by collecting funds and posting payments into Property Tax system software
Accurately reviews customer documentation and issues disabled placards and plates, timed permits, and replacement stickers/plates
Issues property tax certificates, collects appropriate funds and sets up various kinds of property tax payment plans
Issues and collects the appropriate funds for local beer and alcoholic beverage license permits
Completes various kinds of transactions by accurately following Tax Office policy regarding acceptance and counting of cash, required information on checks and choosing the correct credit card bureau code
Accurately balances cash drawer to Property Tax and/or Motor Vehicle receipts each day, often requiring end of day balancing closeouts for each system from one cash drawer
Prepares daily bank deposits for each system and keeps cash drawer balanced daily with the required amount of change
Processes incoming mail using a mail processing system or manually for the property tax and motor vehicle departments
Assists the public in-person by cordially greeting them when they enter the Tax Office and answering general questions, providing forms and/or issuing them a ticket to receive the appropriate service to meet their needs
Assists the public over the phone by answering general questions and providing detailed information related to property tax and motor vehicle transactions
Researches and verifies property ownership information for building permits, personal property, and mobile home transfers
Assists the Special Inventory Tax Department with processing payments and maintaining records
Takes (physical) inventory, counts supplies (plates, placards and tag paper) held in vault for issuance in daily transactions; collects inventory reports from other divisions and sub-stations; computes inventory on hand for balancing with reports generated by the State. Maintains all records for inventory purposes
Picks up mail at Post Office on a rotating basis
May be assigned to work in the McGregor or West Tax Office substations as needed
Regular attendance and timeliness are required
Qualification
Required
High School diploma or GED
1 year of financial, general customer service or retail experience with cash handling
Must be able to obtain bonding
Must be able to attend out of town training, seminars, and/or conferences
Must possess strong communication and interpersonal skills in dealing with supervision, county employees and the general public in person and by telephone
Must be able to type, use a 10 key calculator and perform data entry
General skill in operating standard office equipment such as personal computers, calculators, photocopiers, fax machines, scanning equipment and multi-line telephones
General knowledge of basic hardware and software and uses of a variety of different computer operating systems such as Microsoft Office, Excel, Outlook
Keen attention to detail; careful and accurate data entry
Proficient knowledge of basic arithmetic, including addition, subtraction, multiplication, division, interest, decimals and percentages
Must be able to learn and retain state laws related to property tax and motor vehicle transactions
Must be committed to achieving excellence in assigned duties, always in service of the county and taxpayers
Must have ability to earn and keep the trust of fellow employees and the community at large
Must be approachable and ready to help fellow employees and the general public
Benefits
Group health plans for medical with an option to open a Health Saving Account (HSA) with a County-paid contribution of $2000 over a year
Dental and vision coverage
Employee Assistance Program (EAP)
Life and long & short term disability insurance
Flexible spending accounts for health care and dependent care accounts
Texas County & District Retirement System (TCDRS) with a $2.50 County match for every $1.00 of employee contribution
12 paid holidays
Free gym membership program for health plan participants
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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