MyndBridge, Inc. · 6 days ago
Workforce Development Manager
MyndBridge is a workforce development and education organization designed to bridge creativity, technology, and economic opportunity. The Workforce Development Manager is responsible for the strategic coordination, operational oversight, and compliance management of workforce development programs funded through local, state, and federal sources.
Non-profit Organization Management
Responsibilities
Oversee day-to-day operations of workforce development programs across multiple sites or cohorts
Ensure programs achieve required enrollment, retention, completion, credential attainment, and placement outcomes
Monitor key performance indicators (KPIs) and implement corrective action plans when programs fall below benchmarks
Standardize workflows, timelines, and reporting expectations across workforce initiatives
Ensure full compliance with local, state, and federal workforce funding requirements (e.g., WIOA, DCJS, county contracts, foundation grants)
Track grant deliverables, reporting deadlines, and documentation requirements
Partner with Finance and Operations to support audit readiness, reimbursement accuracy, and fiscal compliance
Translate grant language into clear operational expectations for program and case management staff
Oversee case management systems and standards to ensure accurate documentation, service tracking, and outcomes reporting
Ensure participant files meet compliance standards for eligibility, assessments, service plans, and follow-up
Support staff in maintaining trauma-informed, culturally responsive, and participant-centered practices
Utilize Salesforce, Asana, and case management platforms to track participants, tasks, outcomes, and grant deliverables
Maintain data integrity across systems and ensure timely, accurate reporting
Leverage dashboards and reports to inform leadership decisions and continuous improvement
Train and support staff in effective use of workforce technology tools
Supervise and support workforce staff, including coordinators and case managers, as assigned
Foster a culture of accountability, professionalism, and continuous learning
Collaborate closely with Finance, Operations, Education, and Community Outreach teams to ensure alignment
Support onboarding, training, and performance management of workforce personnel
Qualification
Required
Bachelor's degree in Workforce Development, Public Administration, Social Services, Education, or a related field (Master's preferred)
Minimum of 3–5 years of experience in workforce development, grant-funded programming, or human services management
Demonstrated experience with grant compliance at the local, state, and/or federal level
Strong working knowledge of case management frameworks and participant outcome tracking
Proven experience using Salesforce, Asana, and/or comparable CRM and project management platforms
Strong data literacy with the ability to interpret performance metrics and compliance reports
Strategic Thinking: Ability to balance mission impact with compliance, fiscal discipline, and scalability
Operational Discipline: Highly organized with strong follow-through and attention to detail
Clear Communicator: Able to translate complex grant requirements into clear, actionable guidance
Collaborative Leadership: Works effectively across departments and respects decentralized service delivery
Accountability-Oriented: Holds self and others to high standards while providing support and coaching
Problem Solver: Proactive in identifying risks and implementing practical solutions
Emotional Intelligence: Demonstrates empathy, cultural competence, and professionalism in high-stakes environments
Change Management: Comfortable operating in evolving systems and helping teams adapt to new processes
Preferred
Experience supporting WIOA-funded or justice-involved youth/adult workforce programs
Familiarity with audit processes, monitoring visits, and corrective action plans
Experience working in multi-site or partner-based program models
Background in nonprofit or publicly funded environments