Circet USA · 2 weeks ago
Operations Manager III - Staffing
Englewood Cliffs, NJ
Full-time
Onsite
Mid Level
4+ years expCircet USA is the leading provider of Network Services in North America, seeking talented professionals to join their team. The Operations Manager is responsible for ensuring that different departments follow through with business plans, managing daily fulfillment operations, analyzing order data, and driving process improvements to enhance the customer experience.
ConstructionInfrastructureTelecommunications
Responsibilities
Monitor and manage daily fulfillment operations ensuring timely and accurate delivery of company's orders
Analyze order data across company and partner systems to detect and address inaccuracies and risks, proactively manage exceptions and their resolutions, and maintain an accurate picture of all orders in the pipeline
Partner cross-functionally with business, supply chain, customer support, and technical product teams to address customer, logistical, technical, and payment-related issues
Identify customer pain points across the product delivery & installation lifecycle and drive process improvements and technical product development to enhance the customer experience
Develop & own volume forecasting for our logistics partners for capacity planning purposes
Measure & develop key performance metrics to maintain operational excellence and identify strategies for improvement
Qualification
Required
Bachelor's degree required
4+ years relevant experience in fulfillment or eCommerce business operations
Preferred
Experience with Alteryx & Tableau software is a strong advantage
High volume eCommerce order management experience preferred
Six Sigma certification preferred
Benefits
Medical, Dental, and Vision insurance
Digital Health & Wellness Support
Critical Illness, Accident, & Hospital Insurance
Short-term & Long-term disability
Group term & Voluntary life insurance
Flexible Spending and Health Savings Accounts
Paid Time Off & 401K
Company Discount Website
Company
Circet USA
Circet USA is a network services provider, with tailored services including the design, engineering, construction. It is a sub-organization of Circet.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Maddi Ohnstad
HR Business Partner
Recent News
2025-08-06
2025-08-04
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