ServiceSource · 23 hours ago
Employment Development Specialist
Fayetteville, NC
Full-time
Onsite
Entry, Mid Level
2+ years expServiceSource is an organization dedicated to championing individuals with disabilities. The Employment Development Specialist is responsible for providing various employment support services to individuals with disabilities, working closely with vocational rehabilitation counselors to facilitate successful job placements.
Assistive TechnologyCustomer ServiceElder CareNon ProfitReal EstateService Industry
Responsibilities
Manage an active caseload of 20-25 individuals by completing each milestone for intake, job development/placement, completion of training goals, stabilization, & successful closure. Complete Situational Assessment & Community Based Assessment
Access Long Term Vocational Support funding for individuals working after their case is successfully closed by VR through Alliance Health
Maintain familiarity with requirements/compliance with Medicaid, CARF, HIPAA, VR audits, & AbilityOne
Perform supervisory actions in VR ENCORE or other case management billing system by tracking referrals, uploading milestone documentation, tracking milestones/billings, & revenue
Meet weekly with Employment Specialist(s) to assist with scheduling/mapping out weekly job coaching activities via electronic calendar & review of cases
Conduct quarterly surveys with employee, employers, & families for feedback about services & supports being provided
Provide employers about available tax credits for hiring a person with a disability & assist employer in accessing/filling out required paperwork
Attend required ServiceSource, VR/Alliance trainings, APSE trainings and other related conferences/trainings
Complete in an accurate & timely manner case notes for weekly billing, upload milestones in ENCORE , submission of time in Workday, & submission of expenses in Workday
Comply with filling our vehicle inspection/mileage logs as well as HIPPA requirements when carrying confidential consumer information
Ensure yearly trainings are completed face to face or in Workday
Understand & utilize SETWORKS electronic system as required
Attend monthly staffing’s with VR
Perform other responsibilities as assigned
Qualification
Required
Two years of experience and/or training working with individuals with disabilities
Valid North Carolina driver license, per state law, and/or access to reliable transportation to perform work-related travel
Ability to establish & maintain effective working relationships with consumers, families, all levels of staff, & community agencies
Proficiency in Microsoft Office skills, with the ability to become familiar with corporate specific programs and software
Must be able to pass a criminal background check, drug testing, & healthcare registry check
Excellent oral/verbal communication skills
A well-organized & self-directed individual who is a team player
Must be able to handle confidential & delicate matters with diplomacy & be able to see the big picture as it relates to the overall development of an organization that strives for excellence
Preferred
Qualified Professional or Associate Professional within the Mental Health/Developmental Disabilities/Substance Abuse field
Bachelor's degree in the Human Services field
American Sign Language or Sign Language Interpretation degree or certification
Certified Employment Support Professional (CESP) or Certified Individual Placement Support (CIPS) credential
Benefits
Health coverage for you and your family through Medical, Dental, and Vision plans.
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.
A generous paid time-off program in which the benefits increase based on your tenure with the company.
Company
ServiceSource
ServiceSource is a 501(c)(3) nonprofit organization with a mission to facilitate services, resources, and partnerships to support people with disabilities, their families, caregivers, and community members.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bruce Patterson
Chief Executive Officer
Nate Hoover
Chief Financial Officer
Company data provided by crunchbase