Syracuse University · 5 days ago
Associate Director, IT-Engineering and Computer Science
Syracuse, NY
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
7+ years expSyracuse University is a private, international research university with a rich history and diverse academic offerings. The Associate Director will oversee the daily operations of the IT team, ensuring project execution and collaboration with various stakeholders to implement IT strategies that align with institutional goals.
ArtEducationHigher EducationUniversities
Responsibilities
Direct daily activities of IT staff, including full-time, part-time, temporary, and student employees. Ensure timely resolution of requests and mediate client-staff issues
Promote strong communication, foster a positive and inclusive work culture, set clear goals, provide feedback, and conduct annual performance reviews
Manage security incidents, privilege access, and mitigate vulnerabilities. Administer servers, desktops, and mobile environments; ensure proficiency with key software suites
Oversee IT projects such as upgrades, software deployments, and system changes. Develop long-term technical solutions and prioritize team workload
Manage IT budgets, maintain asset inventories, allocate resources effectively, and oversee workspace organization and equipment deployment
Qualification
Required
Bachelor's degree or equivalent combination of education and experience, plus 7-10 years of relevant IT/computer support experience
Proven ability to work collaboratively with diverse stakeholders
Exceptional customer service and relationship-building skills
Strong project coordination skills, including planning, budgeting, reporting, and problem-solving
Excellent oral and written communication; skilled in facilitating discussions in various settings
Expertise in cross-platform environments (Windows, MacOS, iOS, Android) and educational/administrative applications
Advanced knowledge of hardware/software systems, databases, networking, and enterprise application management
Familiarity with cloud computing, virtualization, and troubleshooting best practices
Preferred
Experience in personnel management (scheduling, training, hiring, performance feedback, conflict resolution)
VMware Center experience
General knowledge of A/V systems, integration, and scripting (PowerShell)
Company
Syracuse University
Syracuse University offers diverse academic programs and student support services.
1001-5000 employees
H1B Sponsorship
Syracuse University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (51)
2023 (50)
2022 (32)
2021 (44)
2020 (33)
Funding
Current Stage
Late StageTotal Funding
$77.65MKey Investors
Micron TechnologyUS Department of EnergyU.S. Department of Agriculture
2024-12-12Grant· $3M
2024-09-17Grant· $1.9M
2022-09-20Grant· $60M
Leadership Team
Sophie Clinton
Co-Founder, Co-Director of the Food Service Accountability Committee
Dara Royer
Chief Marketing Officer / SVP Marketing & Communications Division
Recent News
2025-10-25
2025-10-25
2025-10-24
Company data provided by crunchbase