Uninsured Motorist Collector (English or Spanish Bilingual) jobs in United States
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Afni, Inc. ยท 1 week ago

Uninsured Motorist Collector (English or Spanish Bilingual)

Afni, Inc. is looking to hire Uninsured Motorist Collectors who are either English speaking or English/Spanish Bilingual to join their team. The role involves negotiating payment terms and managing consumer subrogation claims through effective communication with various stakeholders.

Customer ServiceInsuranceOutsourcing

Responsibilities

Negotiate payment terms, settlements, and account resolutions, including exceptions beyond standard guidelines
Prepare, review, and document case files while maintaining accurate records in client systems
Communicate with insured parties, adjusters, claimants, attorneys, and other stakeholders to facilitate recoveries
Evaluate new subrogation files, assess investigations, measure damages, and research state laws to determine cost-effective resolution strategies, including litigation recommendations
Use investigative techniques and databases to locate claimants, negotiate settlements, and arrange payment plans while ensuring compliance with state regulations
Act as a liaison between clients and insured parties, facilitating communication throughout the subrogation process

Qualification

Collections experienceAnalytical skillsNegotiation skillsACA certificationInsurance claims trainingMicrosoft Office proficiencyBilingual (English/Spanish)Organizational skillsTime-management skillsProblem-solving abilitiesCommunication skills

Required

High school diploma or GED required
Proficiency with Microsoft Office, computers and related applications
Possess strong analytical / negotiating skills and be able to analyze facts, demonstrate sound judgment and be able to make prompt decisions
Must be recovery oriented and focused on meeting goals and objectives while acting with integrity
Possess exemplary oral and written communication skills
Possess excellent organizational and time-management skills with the ability to work independently
Demonstrated ability to multi-task with attention to detail and effectively support multiple accounts
Demonstrated reasoning and problem-solving abilities
Ability to adhere to call flow outline and follow requirements specified by clients

Preferred

1-3 years of collections experience preferred
American Collectors Association (ACA) certification preferred
Formal training in insurance claims and claims law preferred

Benefits

$1,500 average monthly bonus

Company

Afni, Inc.

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When people reach for their phones, use laptops, or grab their tablets, Afni's contact center teams are there to provide prompt and friendly help.

Funding

Current Stage
Late Stage

Leadership Team

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Joe Glawe
Chief Financial Officer
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Mike Schwermin
Vice President and Chief Information Officer
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Company data provided by crunchbase