Valley Bank - Division of Glacier Bank · 2 days ago
Teller - Helena Area
Helena, MT
Full-time
Onsite
New Grad, Entry LevelValley Bank, a division of Glacier Bank, is dedicated to providing excellent customer service and professional development opportunities for its employees. The Teller role involves being the front-line liaison for customer interactions, processing banking transactions, and ensuring customer satisfaction while maintaining accuracy and security in cash handling.
BankingFinancial ServicesProfessional Services
No H1B
Responsibilities
Processes deposits, Withdrawals, Cashes Checks, Buys & Sells Cash, Change Orders, Cash Advances, Loan Payments, Cashier’s Checks, GL Credit/Debit, Advice of Credit/Debits, Canadian Exchanges, and telephone transfers - 100%
Responsible for securing cash, coin, and negotiable instruments with accuracy and following set procedures
Accountable for each transaction/request with speed and accuracy while maintaining a balanced drawer
Print statements and cashes savings bonds
Completes fraud/non-fraud debit card disputes and ATM and disputes
Understand and uses currency counter, coin counter, MICR printer, Teller Cash Dispenser, and Teller Cash Recycler (when needed)
Operates Silverlake, Vertex, NetTeller, and entry level Passport while completing necessary findings and completes entries
Administers information on personal and business account types, online banking, bill pay and mobile check deposit
Qualification
Required
High School diploma or equivalent
Previous experience working directly with the public
Provide high quality customer service by listening actively and responding promptly
Knowledge of Valley Bank products/services to effectively present appropriate solutions to customers
Adept at using technology to enhance accuracy, efficiency, and customer experience
Demonstrates confidence while using excellent problem-solving skills to work quickly and accurately under pressure
Ability to establish and maintain effective working relationships with employees, other departments, and the public
Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators
Routinely perform work on computer for an average of 6-8 hours per day
Be able to lift up to 25 pounds and occasionally 50-pound money bags
Stand for long periods of time
Preferred
Basic computer literacy preferred
Benefits
Medical
Dental
Vision
Life insurance
Health savings account option
Employee Assistance Program (EAP)
Health rewards program
Retirement savings plan
401(k)
Profit-Sharing plans
Short and long-term disability benefits
Education and training benefits
Discounts on banking products and services
Paid Time Off (PTO)
Paid holidays
Company
Valley Bank - Division of Glacier Bank
Valley Bank of Helena is a full service, locally-directed community bank serving residents of Helena, East Helena and our neighboring communities with a range of personal and business banking services.
Founded in 1978
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase