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PlayCore · 1 day ago

Installation Support Coordinator

Fort Payne, AL

Full-time

Hybrid

Entry, Mid Level

2+ years exp

PlayCore is a company focused on installation support for recreational equipment. The Installation Support Coordinator is responsible for coordinating repair appointments, managing installation schedules, and ensuring effective communication between installers, customers, and internal teams.

CommunitiesEducationRecreation

Responsibilities

Manages Installation schedules across multiple crews and regions

Job readiness, site requirements, materials, and logistics

Project documentation including job folders

Ensures installers receive required jobsite safety information

Confirms site access, PPE requirements, and special conditions are communicated

Tracks incident reports and escalates safety concerns as needed

Verifies installations align with approved plans, specs, and manufacturer guidelines

Coordinates corrections, punch lists, and follow-up visits

Supports compliance with ASTM, CPSI, and local code requirements

Optimizes crew schedules to maximize efficiency and reduce downtime

Coordinates deliveries, and site readiness

Tracks job status, delays, and reschedules proactively

Communication between sales reps, installers, vendors, and customers

Job changes, field issues, and scope clarifications

Maintains accurate job data in project management systems (e.g., Monday.com)

Prepares reports on backlog, scheduling, and job completion

Qualification

Installation schedulingProject managementCPSI certificationMicrosoft ExcelAnalytical Decision-MakingPlanning & OrganizingTeamwork & Relationship-BuildingCommunicationAttention to detail

Required

High school diploma or equivalent required

Ability to read and interpret plans, safety rules, and procedure manuals

Ability to write routine reports and correspondence and communicate effectively with installers, customers, and municipal officials

Ability to define problems, collect information, establish facts, prioritize tasks, and draw valid conclusions in a fast-paced environment with multiple active projects

Proficiency in Microsoft Excel, Word, and Outlook

Proficiency in project management software (Monday.com or similar)

Proficiency in PDF tools and basic document management systems

Strong follow-up and attention to detail

Ability to manage competing priorities and deadlines