Forbes Technical Consulting ยท 2 days ago
Data Architect
Forbes Technical Consulting is seeking a highly experienced Senior Technical Business Analyst / Data Architect with deep expertise in customer loyalty systems. The role involves leading the design, integration, and optimization of data solutions across the client's loyalty platform ecosystem, requiring a blend of business acumen and technical expertise.
Responsibilities
Collaborate with cross-functional stakeholders to gather, analyze, and prioritize business requirements for loyalty program capabilities including accrual, redemption, tiering, and member lifecycle management
Translate business needs into technical specifications and solution designs
Document system flows, process diagrams, data mappings, and integration specifications
Design and implement end-to-end data architectures for loyalty programs encompassing customer profiles, transactional history, engagement metrics, and campaign data
Develop and maintain conceptual, logical, and physical data models for loyalty ecosystems
Define data integration strategies using tools like Airbyte for data movement and orchestration
Design data flows between loyalty platforms, CRM systems, point-of-sale systems, mobile applications, and enterprise data warehouses
Ensure data solutions align with enterprise architecture and governance standards
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, Data Science, or related field
6+ years of experience in business analysis and data architecture roles with significant focus on customer loyalty systems or CRM platforms
Deep knowledge of loyalty business processes: point accrual/redemption, member tiers, campaign targeting, personalization, and breakage analysis
Strong proficiency with Snowflake and other cloud data platforms (BigQuery, Azure Synapse, AWS Redshift)
Hands-on experience with Airbyte and other data orchestration tools
Advanced SQL skills and experience with data modeling tools (ER/Studio, Lucidchart, dbt, ERwin)
Experience with API integrations, event-based data pipelines, and microservices architecture
Familiarity with enterprise loyalty platforms (Salesforce Loyalty, Oracle Loyalty Cloud, Comarch, SessionM, Annex Cloud, Kobie)
Proven ability to translate between technical and business stakeholders with strong functional and business acumen
Excellent documentation, communication, and presentation skills
Company
Forbes Technical Consulting
Forbes Technical Consulting provides IT staffing for contract, contract-to-hire, and direct-hire openings.
Funding
Current Stage
Early StageCompany data provided by crunchbase