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Kuehne+Nagel · 1 day ago

Air Logistics Operational Care Specialist

Torrance, CA

Full-time

Onsite

Mid Level

3+ years exp

Kuehne+Nagel is a global leader in logistics, and they are seeking an Operational Care Specialist to manage the coordination of air shipments. The role involves ensuring timely delivery, monitoring shipments, and collaborating with various teams to optimize processes and maintain compliance with regulations.

Transportation/Trucking/Railroad

H1B Sponsor Likely

Responsibilities

Manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables

Follows the communication concept for effective communication with stakeholders

Monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data, such as costs

Review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies

Promptly report problems, operational disputes or discrepancies to supervisors or managers

Collaborates with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed

Monitors operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered

Collaborates with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical

Maximize profitability through cost optimization

Active participant in process improvement identification, and implementing changes

Work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations

Qualification

Air logistics experienceFreight forwarding experienceAirfreight knowledgeRegulatory compliance knowledgeCommunication skillsOrganizational skillsAttention to detailFlexibilityWork under pressure

Required

3+ years of air logistics business unit experience handling air shipments (import)

2+ years of freight forwarding industry experience

A high level of attention to details is a necessary, coupled with communication and organizational skills

The Operational Care Specialist must demonstrate Airfreight Knowledge, must have a 'can do' and service related mentality

Ability to communicate and coordinate with suppliers and partners

Adherence to regulatory requirements is a must, and this is accompanied by a knowledge of industry specific guidelines

Flexibility and an ability to work under pressure are necessary

Benefits

Health and welfare benefits

401k retirement savings plan

Tuition reimbursement

Incentive compensation for eligible roles

Company

Kuehne+Nagel

Glassdoor3.7

With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.

Founded in 1890

Schindellegi, Schwyz, CH

10001+ employees

http://www.kuehne-nagel.com

H1B Sponsorship

Kuehne+Nagel has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (2)

2021 (5)

2020 (6)