AKAM ยท 1 day ago
Front Desk Floater
AKAM is a company founded in 1983 that provides exceptional service and operational efficiency to various property types. They are seeking a Task Force Front Desk Associate who will provide customer service and administrative support at different condominium properties, ensuring smooth front desk operations and a welcoming experience for residents and guests.
ConstructionConsultingLeasingProperty ManagementReal Estate
Responsibilities
Greet and assist residents, guests, and vendors in a professional and friendly manner
Manage front desk operations, including answering calls, responding to emails, and handling resident inquiries
Monitor and coordinate visitor access and security procedures
Assist with package handling, deliveries, and resident notifications
Process work orders and coordinate maintenance requests with the property management team
Maintain accurate records and logs of resident interactions, deliveries, and incidents
Enforce community rules and policies in a courteous and respectful manner
Provide general administrative support, including filing, data entry, and scheduling
Adapt quickly to different property environments and software systems
Escalate resident concerns or urgent matters to the appropriate personnel
Qualification
Required
Strong customer service skills with a professional and welcoming demeanor
Ability to travel to Miami, Broward and West Palm counties
Ability to adapt quickly to different condominium properties and teams
Excellent communication skills (verbal and written)
Problem-solving and troubleshooting skills to handle resident concerns efficiently
Strong multitasking and organizational skills
Ability to work flexible hours and travel between properties if needed, Broward and Miami Dade counties, from downtown to Boca area
Ability to work flexible hours, M-F, coverage on weekends
Preferred
Experience with visitor management and access control systems preferred
Previous experience in hospitality, residential front desk, or property management is a plus
Benefits
401(k)
Dental
Vision
Health
Paid time off
Referral Program
And more