American Arbitration Association · 2 days ago
Case Filing Specialist
United States
Full-time
Remote
New Grad, Entry Level
$51K/yr - $54K/yr
0+ years expThe American Arbitration Association is a recognized leader in arbitration and mediation, offering a dynamic work environment. They are seeking a Case Filing Specialist to administer new case intake, ensure compliance, and maintain accurate records in the case management system while upholding the neutrality of the arbitration process.
Association
Responsibilities
Administer new case intake with precision, ensuring compliance and maintaining accurate records in our case management system
Apply your knowledge of NYS regulations 68 and 35D while handling correspondence and inquiries with confidentiality and neutrality
Demands meticulous documentation, reliable attendance, and the ability to maintain professional relationships while preserving the essential neutrality of the arbitration process
Qualification
Required
Associate's Degree in business or related discipline, or an equivalent mix of education and experience
0-2 years of relevant experience (e.g., customer service, medical/liability insurance, case administration, or legal environment)
Strong attention to detail and accuracy in data entry, document review, and record-keeping
Excellent organizational and time management skills to handle multiple tasks and meet deadlines
Proficient in Microsoft Office Suite and web-based case management systems
Strong written and verbal communication skills to interact effectively with clients, attorneys, arbitrators, mediators, and colleagues
Ability to maintain confidentiality and exercise discretion when handling sensitive information
Ability to attend on-site trainings and meetings
Benefits
Performance incentives
Medical, dental, orthodontia, and vision coverage
A student loan repayment program
A 403(b) retirement plan with substantial company match
Discounted pet insurance
Generous paid time off
Company
American Arbitration Association
AAA offers ADR services and products to enterprises of all sizes and industries.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Bridget Mary McCormack
President and CEO
Ernesto Fuenmayor Garanton
Chief Executive Officer
Recent News
2025-12-05
2025-11-03
2025-10-06
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