AP Help Desk Specialist jobs in United States
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Live Nation Entertainment · 1 week ago

AP Help Desk Specialist

Live Nation Entertainment is the world’s leading live entertainment company, and they are seeking a detail-oriented, customer-focused Accounts Payable Specialist. This role is responsible for managing AP inquiries and transactions, ensuring accurate payment processing, and delivering exceptional service to internal teams and external vendors.

ConcertsEvent PromotionEventsMedia and EntertainmentTicketing
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H1B Sponsor Likelynote

Responsibilities

Answer calls from internal /external sources regarding AP status of invoices/checks
Process check void request and stop payments
Sort incoming mail
Perform banking transfers, including stop payments, ACH pay transfers, confirmation of positive pay file transfers, outstanding payments, duplicate payments, and other research issues
Escalate unresolved issues as necessary to the AP Supervisor and/or the AP Manager

Qualification

Accounts Payable experienceCustomer service experienceMicrosoft ExcelRetail banking experienceAccounting environment experienceMultitaskingEffective communicationTeam collaborationAttention to detailSelf-motivation

Required

High school diploma required
Minimum of 2 years of customer service experience
Working knowledge of Microsoft Excel (sorting, filtering, formulas, data analysis)
Ability to work both independently and collaboratively in a team-oriented environment
Ability to multitask, prioritize, and work independently or in a team environment under tight deadlines
Effective communication skills, both verbal and written
Strong customer service orientation and professional demeanor when interacting with internal teams and external vendors
Superior organization and prioritization skills with a high level of attention to detail
Excellent verbal and written communication skills with clients and all levels of internal employees
Self-motivation and exceptional follow-through skills are a must
Ability to work through difficult tasks in a professional manner
Must be able to pass a criminal and financial background screening

Preferred

Some college or college degree nice to have
Previous experience in a Retail banking or finance, Accounts Payable or Accounting environment preferred

Benefits

Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
401(k) program with company match, stock reimbursement program
New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
Volunteer time off, crowdfunding match

Company

Live Nation Entertainment

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Live Nation Entertainment is a producer, promoter, and seller of live concert tickets for artists and fans. It is a sub-organization of Priority Records.

H1B Sponsorship

Live Nation Entertainment has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (44)
2024 (23)
2023 (34)
2022 (39)
2021 (39)
2020 (49)

Funding

Current Stage
Public Company
Total Funding
$3.72B
Key Investors
Public Investment Fund
2025-10-08Post Ipo Debt· $1.3B
2024-12-03Post Ipo Debt· $1B
2023-01-09Post Ipo Debt· $900M

Leadership Team

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Chris Loll
Chief Operating Officer, Media & Sponsorship
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Rose Kirkland
Senior Vice President, Booking
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Company data provided by crunchbase