Apply on Employer Site

Raas Infotek · 1 day ago

D3 Security Platform Specialist

Burbank, CA

Contract

Hybrid

Mid Level

3+ years exp

Raas Infotek is seeking a D3 Security Platform Specialist to provide application support for their D3 Security Management System. The role involves ensuring system stability, troubleshooting application issues, and collaborating with investigations teams to meet business requirements.

Information Technology

No H1B

Hiring Manager

Anil Kumar

Responsibilities

Provide day-to-day application support for the D3 Security platform, ensuring system stability and performance

Troubleshoot and resolve application issues, including integrations with external systems (e.g., HR systems, access control, incident management tools)

Collaborate with investigations teams to understand business requirements and translate them into system configurations or enhancements

Monitor and maintain data integrity across integrated systems

Coordinate with vendors and internal IT teams for upgrades, patches, and system improvements

Document processes, configurations, and troubleshooting steps for knowledge base

Deliver training and support to end-users and stakeholders

Ensure compliance with security and privacy standards in all application operations

Qualification

D3 Security ApplicationSystem integrationsSecurity Automation & OrchestrationCoding/ScriptingSQLClient-facing skillsITIL processes

Required

Experience with D3 Security Application (or similar security management systems)

Strong understanding of system integrations (APIs, middleware, data exchange protocols)

Proficiency in incident management workflows and security operations processes

Security Automation & Orchestration (SOAR): Expertise in designing and optimizing security workflows, developing playbooks for incident response, and integrating the platform with other security tools

Coding/Scripting: Proficiency in languages like Python, PowerShell, or Bash to customize and develop automation solutions and work with REST APIs

Excellent client-facing and communication skills for stakeholder engagement

Ability to analyze and resolve technical issues under pressure

Familiarity with SQL and basic scripting for troubleshooting preferred

Knowledge of ITIL processes and ticketing systems is a plus

Bachelor's degree in Computer Science, Information Technology, or related field

3–5 years of experience in application support or security systems administration

Prior experience in security operations or investigations support is desirable