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Digible, Inc · 1 day ago

Senior Account Manager

Englewood, CO

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $100K/yr

3+ years exp

Digible is a privately owned company that provides sophisticated digital marketing solutions to the multifamily industry. They are seeking a Senior Account Manager to manage client relationships, oversee digital marketing strategies, and ensure successful campaign execution while maintaining high client satisfaction and retention rates.

AdvertisingMarketing

Responsibilities

Deliver a high level of customer service and manage all aspects of the client relationships with anywhere from 4-8 corporate client contacts and 100-120 different accounts maintaining a response time under 10 hours and a monthly retention rate of 96%+

Provide monthly reporting and analysis by the 6th business day of the following month, and present key findings on monthly client calls

Own quarterly department projects including but not limited to scoping work, creating milestones as a path to execute, setting deadlines, delegating tasks and ensuring deadlines are met by holding the team accountable

Proactively make recommendations that solve department problems and client goals by improving efficiency and increasing ability to scale

Oversee all digital aspects of campaigns including performance and reporting for Paid Search, Paid Social, SEO, Organic Social, Geofencing, Display, Review Management, Email, and Native

Proactively monitor campaign performance and make recommendations. Work closely with our operations team to optimize campaigns for best ROI

Lead demos and set up calls to onboard and oversee success of clients on our SAAS platform, Fiona

Lead and deliver strategic business reviews across enterprise clients

Ensure adoption of Fiona, work closely with development team to report and fix and bugs, and make recommendations to UI based on client feedback

Work selflessly with other departments to provide the best client experiences

Qualification

Digital Marketing ExperienceClient Relationship ManagementData AnalysisProject ManagementCommunication SkillsMultifamily ExperienceLeadership SkillsGrowth MindsetTeam PlayerFast Paced Environment

Required

3+ Years in a Client Facing Role

3+ Years of Digital Marketing Experience

Experience Working in a Fast Paced Agency Environment

Superb communication skills

The ability to learn quickly

A growth mindset

A values-driven personality

Preferred

Multifamily/Senior Living/Student Housing Experience is a Plus

Benefits

4-Day Work Week (32 Hour Work Week)

WFA (Work From Anywhere) OR 1 Day / Week Remote

Profit Sharing Bonus

We offer 3 weeks of PTO as well as Sick leave, and Bereavement

We offer 11 paid holidays

401(k) + Match

75% employer paid health benefits (Medical, Dental, and Vision)

We offer $75/ month reimbursement for Physical Wellness

We offer $75/ month reimbursement for Mental Wellness

$1000/year travel fund for employees who have been with Digible 3+ years

Dog-Friendly Office

Paid Parental Leave

Monthly Social Events

Weekly Lunches and Snacks for in-office employees

Company

Digible, Inc

Digible is a motley crew of energetic industry professionals who all share a passion for a common purpose: to transform the apartment marketing industry.

Founded in 2017

Englewood, Colorado, USA

51-200 employees