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Alera Group, Inc. · 1 day ago

Senior Claims Consultant

Syracuse, NY

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $130K/yr

Alera Group is seeking an experienced Senior Claims Consultant to join their team. This high-level role is focused on managing renewals, strengthening client relationships, and driving retention across a commercial Property and Casualty insurance book of business.

Employee BenefitsFinancial ServicesInsuranceRisk Management

Hiring Manager

William Zajac

Responsibilities

Assist clients in reporting claims:

Assess claim scenario, identify the appropriate line(s) of coverage and follow procedures for accurate and timely claim reporting

Adhere to special claim handling procedures for each client and carrier

Provide adjuster information and contact to clients upon receipt of carrier acknowledgements

Read and interpret policy language to evaluate coverage:

Find coverage for clients by reading and interpreting multiple coverage forms and lines

Identify potential coverage gaps to advise clients and producers

Ability to explain coverage to clients in layman’s terms

Advocate for clients:

Monitor claims for timely and accurate settlements

Proactively communicate with our clients and stakeholders with status and plans of action

Advocate on behalf of our clients for favorable outcomes

Claim reviews:

Monitor, evaluate, and advise clients of claim trends

Discuss specific claims with action plans or anticipated outcomes

Offer potential solutions to minimize future risks

Qualification

Claims handling experienceClaims subject matter expertProfessional claims designationsMicrosoft Office expertiseVerbal communication skillsWritten communication skillsPresentation skills

Required

Bachelor's Degree preferred, or equivalent/ work experience

Prior claims handling experience/ claims subject matter expert (SME)

Excellent verbal and written communication and presentation skills

Expertise in Microsoft Office products

Preferred

Professional claims designations, preferred

Benefits

Medical

Dental

Life and disability insurance

401k

Generous paid time off

Much more

Company

Alera Group, Inc.

Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most.

Founded in 2017