G&G Industrial Lighting · 3 days ago
Engineering Test Technician
Ballston Spa, NY
Full-time
Onsite
Mid Level
$60K/yr - $80K/yr
3+ years expG&G Industrial Lighting is a manufacturer of industrial LED lighting products based in Malta, NY. The Engineering Test Technician will execute hands-on engineering lab activities, provide technical support for customers, and contribute to the full product life cycle from testing to reliability.
ElectronicsLightingManufacturing
Responsibilities
Collaborate with engineering to develop and execute test plans for new and existing products
Document test results by recording data and generating clear reports
Communicate insights and feedback from testing to improve the design process
Lead the internal field return analysis process, including teardown, root cause determination, and documentation of findings
Maintain accurate records of product returns and communicate trends and critical issues to engineering
Support occasional customer site visits to audit field reliability and assist with complex troubleshooting
Serve as one of the first points of contact for inbound technical support as a part time basis by phone and email, performing basic troubleshooting and escalating complex issues to the Lead Product Engineer
Manage the warranty and returns (RMA) process by entering claims, coordinating hardware returns, and providing timely status updates
Configure control systems to meet the needs of customers
Coordinate with the Product Support Specialist to ensure coverage during peak periods
Maintain engineering lab facilities and ensure all test equipment is in good working order with appropriate calibrations
Assist in planning test schedules based on project priorities and equipment availability
Continuously improve engineering lab spaces to be efficient, organized, and safe
Qualification
Required
Must align with our Core Values
3+ years of experience in product testing, validation, or technical support OR an associate's degree in engineering, engineering technology, or a related technical field
Basic knowledge of electrical and mechanical concepts
Customer focused mindset with excellent written and verbal communication skills
Proven hands on experience with strong knowledge of electrical and mechanical concepts
Ability to thrive in a fast paced, hands on environment
Proficiency with Microsoft Excel
A 'Gets it Done' attitude — resourceful, adaptable, and able to drive projects to completion without constant oversight
Company
G&G Industrial Lighting
G&G Industrial Lighting is a solutions-focused manufacturer of high quality, innovative lighting products for harsh environments.
11-50 employees
H1B Sponsorship
G&G Industrial Lighting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
Funding
Current Stage
Early StageLeadership Team
Jason Baright
CEO
Company data provided by crunchbase