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Oracle · 1 day ago

Principal Adoption Manager

United States

Full-time

Remote

Senior Level, Lead/Staff

$71K/yr - $141K/yr

6+ years exp

Oracle is a world leader in cloud solutions, and they are seeking a Principal Adoption Manager to lead successful adoption delivery engagements for customers. The role involves analyzing data to identify opportunities, executing complex adoption plans, and managing project financials and operations to improve client outcomes in healthcare.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Analyze user experience and other customer outcomes data, and incorporate organizational change techniques and adult learning principles to develop adoption plans for large and/or multi-tenant customers

Lead internal and external customer stakeholders to influence and execute adoption strategies to achieve customer objectives

Build and strengthen relationships with customer C-suite and key decision makers to promote a positive caregiver experience

Oversee and deliver overall project scope and manage financials and other project operations for large and/or multi-tenant customer engagements

Identify and surface recurring project issues and risks, conduct root-cause analysis, and develop remediation strategies; serve as an escalation point for others as needed

Direct, motivate, and develop adoption associates responsible for customer deliverables

Create onboarding and continuous education strategies for internal, third party, or customer resources delivering adoption support and contribute to content as a SME for the larger community

Partner with customers to build and implement multi-modal customer education and continuous support programs

Conduct and deliver detailed analysis and reporting to internal and external customer stakeholders, including identification of new or ongoing areas of opportunity and recommendations for future projects to drive organizational improvement

Train and mentor associates within the analytics and adoption community; influence and contribute to the development and enhancement of processes and best practices

Qualification

Healthcare information technologyData analysisProject managementClient relationship managementTrainingBehavior change techniquesFacilitationBachelor's degreeMaster's degreeProject Management Professional

Required

At least 6-8 years total combined related work experience and completed higher education, including:

At least 2 years of Healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management and/or other client-facing or HCIT solution work experience

At least 6 years additional work experience directly related to the duties of the job and/or completed higher education

Must be able to obtain and maintain a federal clearance (US Citizen)

Preferred

Bachelor's degree

Master's degree in business administration or health care administration

At least 2 years of clinical or health care work experience

At least 3 years of facilitation or training work experience

At least 3 years of data analysis or presentation of data work experience

At least 4 years of project management work experience

Project Management Professional (PMP) Certification

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance