Customer Service Associate jobs in United States
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Heritage Landscape Supply Group, Inc. · 1 day ago

Customer Service Associate

Heritage Landscape Supply Group, Inc. is seeking a self-motivated, customer service-oriented individual for a Counter Sales/Customer Service role. This full-time position will focus on order entry at the sales counter along with related duties such as warehouse tasks, stocking shelves, and shipping products.

HardwareRetailWholesale

Responsibilities

Entering orders at the point of sale using the company computer system
Interacting with customers in-person
Greet customers with a friendly attitude
Basic computer and phone skills
Communicate to customers the correct product for their application
Communicate to customers how the material is priced and sold
Create Sales Orders
Clear communication between manager, employees, and clients
Being honest, courteous, and respectful to customers & employees at all times
Maintain and assist to keep a clean work environment
Learn basic knowledge of products available to customers
Inform management of products/special order material customers need
Assist with Inventory Cycle Counts
Order picking/staging/Replenishment
Shipping/Receiving
Loading/unloading delivery vehicles
Other related duties as assigned

Qualification

Customer serviceOrder entryBasic computer knowledgeBilingual EnglishBilingual SpanishForklift experienceInventory managementCommunication skills

Required

Basic computer knowledge and Internet use
Ability to lift 75 lbs; 50 lbs on a repetitive basis
Able to pass pre-employment drug test/background check
Must be able to work in inclement weather

Preferred

Experience with irrigation/landscaping products but not required
Bilingual (English and Spanish) is preferred, but not required
Forklift experience helpful

Benefits

Competitive weekly/bi-weekly pay
Discretionary bonuses
401(k) with company match
Employee Stock Purchase Plan
Paid time off (vacation, sick, volunteer, holidays, birthday, floating)
Medical/dental/vision
Flexible spending accounts
Company-paid life and short-term disability
Optional long-term disability
Additional life insurance

Company

Heritage Landscape Supply Group, Inc.

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Heritage Landscape Supply Group’s vision is to grow by forming a network of the best independent distributors to provide exceptional customer service while increasing our value as a trusted growth partner to top manufacturers in the industry.

Funding

Current Stage
Late Stage

Leadership Team

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David Shields
Chief Financial Officer
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Lori G.
HR Regional Recruiting Business Partner
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Company data provided by crunchbase