Customer Enablement Manager jobs in United States
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HockeyStack · 1 week ago

Customer Enablement Manager

positionSan Francisco
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$120K/yr - $180K/yr
date3+ years exp

HockeyStack is an Applied AI company focused on automating sales, marketing, and customer success for B2B companies. The Customer Enablement Manager will create and execute programs to help customers adopt HockeyStack effectively, ensuring they derive maximum value from the platform while driving change management across their organizations.

AnalyticsBusiness IntelligenceData VisualizationSaaSSoftware

Responsibilities

Create engaging educational content (videos, webinars, decks, knowledge base articles) that helps customers get value from HockeyStack
Build, maintain, and scale our external knowledge base to ensure accuracy, accessibility, and strategic alignment with customer needs
Partner with Customer Success Managers and Data Analysts to deliver training that combines platform education with actionable GTM insights
Lead live training sessions for both customers and internal GTM teams to drive confidence and adoption
Design and execute scalable enablement programs that improve retention, adoption, and change management across our customer base
Collaborate cross-functionally with Product, Marketing, and Success to support feature launches

Qualification

Customer enablement experienceData platforms expertiseGTM tools knowledgeContent creation skillsFacilitation skillsCommunication skillsOrganizational skillsSelf-starter attitude

Required

3–6 years of customer enablement or education experience in high-growth B2B SaaS
Strong background with data platforms, analytics, or MarTech/GTM tools
GTM or marketing experience with an understanding of how revenue teams operate
Proven ability to create educational content (video, decks, written guides) and instructional design expertise
Excellent facilitation and communication skills to train both customers and internal stakeholders
Highly organized, detail-oriented, and able to manage multiple initiatives in a fast-paced environment
A self-starter who thrives in high-growth settings
Ownership-first mindset — you take initiative, move fast, and figure things out
Thrive in early-stage, high-urgency environments where speed and impact matter
Curious, self-aware, and feedback-driven — you bring energy, not ego
See this role as a defining chapter — not a stepping stone or side quest

Company

HockeyStack

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HockeyStack is the command center for B2B revenue teams that provides modern attribution, unified buyer journeys, and account insights.
dateFounded in 2021
location
Middletown, Delaware, USA
people-size51-200 employees
web-link
https://hockeystack.com

Funding

Current Stage
Growth Stage
Total Funding
$29.2M
Key Investors
Bessemer Venture PartnersGeneral CatalystY Combinator
2025-01-28Series A· $26M
2023-11-15Seed· $2.7M
2023-05-03Seed· $0.5M

Leadership Team

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Buğra Gündüz
Co-Founder & CEO
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Arda Bulut
Co-Founder and CTO
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Recent News

Crunchbase News
Most-Active US Investors In January: a16z Only Investor To Warm Up To The New Year
2025-02-10
Company data provided by crunchbase