The Church of Jesus Christ of Latter-day Saints · 1 day ago
Applications Administrator Lead
Salt Lake City, UT
Full-time
Onsite
Entry, Mid Level
2+ years expThe Church of Jesus Christ of Latter-day Saints is seeking an Applications Administrator Lead to contribute to the BYU-Pathway Systems Team. This role involves the administration and continuous improvement of core enterprise applications that support instructors and workforce staff worldwide, requiring technical expertise and cross-functional collaboration.
Non ProfitReligion
No H1B
Responsibilities
Enterprise Application Ownership: Serve as the primary administrator and subject matter expert for assigned enterprise applications, ensuring reliability, scalability, and optimal performance
Independent Operations Leadership: Plan and execute system configurations, upgrades, integrations, and access controls with minimal oversight
Systems Administration & Data Governance: Administer Anthology SIS and related systems, managing configurations, integrations, and Azure AD-based access controls while ensuring data accuracy and governance compliance
Operational Monitoring & Support: Monitor application health and performance, lead issue investigation and resolution, and coordinate with vendors and internal partners as needed
Continuous Improvement: Identify and implement process and technology improvements that enhance efficiency, reliability, and user experience
Security & Compliance: Enforce logical and physical security controls and ensure compliance with FERPA and institutional data privacy standards
On-Call & Critical Operations Support: Provide or coordinate after-hours support during critical system maintenance, upgrades, or outages
Cross-Functional Collaboration: Work closely with Academic Student Support, Admissions, the Registrar’s Office, ICS, and other stakeholders to align systems with institutional priorities
Documentation & Knowledge Sharing: Maintain clear documentation for system configurations, processes, and support workflows
Other Duties: Perform additional responsibilities as assigned to support evolving organizational needs
Qualification
Required
Bachelor's degree in Information Systems, Business, Administration, or a related field, or equivalent professional experience
Minimum of two years of experience in applications administration or a closely related technical role
Demonstrated ability to work independently, manage priorities, and make sound technical decisions
Strong understanding of enterprise application functionality and operational support models
Proven analytical and troubleshooting skills with the ability to identify root causes and implement effective solutions
Excellent verbal and written communication skills, with the ability to collaborate with technical and non-technical stakeholders
Experience using digital work management or ticketing tools (e.g., Jira, Azure DevOps, ServiceNow, Trello)
Preferred
Experience supporting higher education or student information systems
Experience with cloud-based and SaaS platforms
Familiarity with Azure Active Directory and identity/access management concepts
Experience with application configuration, monitoring, and upgrades
Working knowledge of IT Service Management (ITSM), change management, and incident response practices
Experience with scripting or automation tools such as PowerShell or Python
Familiarity with Agile or iterative delivery methodologies
Company
The Church of Jesus Christ of Latter-day Saints
"This work is so liberating: to be employed in an organization wherein we have the ultimate freedom to use true principles of the restored gospel of Jesus Christ in our work each day.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew McFadden
Human Resources Business Partner
Annette Tucker-Matkin
Senior Human Resources Business Partner
Recent News
The Salt Lake Tribune
2024-04-07
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