San Francisco Health Plan · 1 day ago
Learning & Development Analyst
San Francisco, CA
Full-time
Hybrid
Mid Level
$81K/yr - $91K/yr
3+ years expSan Francisco Health Plan (SFHP) is an award-winning managed care health plan dedicated to providing affordable health care coverage to underserved residents in San Francisco County. The Learning and Development Analyst will develop and implement professional development programs, manage training materials, and support the overall success of the organization through effective learning experiences.
Health Care
Responsibilities
Develop professional, culturally sensitive and diverse learning and development programs to support SFHP programs
Partner with team subject matter experts (SME) and leadership to determine the training needs of their departments and the whole of the organization. Create the learning goals specific to their assigned target audience. Manage the development of training curriculum through the implementation phase of the process
Use instructional design best practices to create and update training curriculum, materials and job aids
Coordinate the development, and ongoing maintenance of the learning management system (LMS) to meet all regulatory compliance protocols; ensure accuracy and content integrity of the LMS
Facilitate training programs that contribute to employee and team development, and business impact
Help develop and implement learning metrics to provide data-driven insights into the effectiveness of training programs
Develop New Hire L&D Onboarding process for all staff
Maintain the Learning and Development shared site to ensure employees have access to and knowledge of training and development events and resources
Qualification
Required
BA degree in Business, Organization Development, or similar fields; or equivalent work experience
Minimum of 3 years of experience in a learning and development environment in a corporate office setting
2+ years of experience with LMS administration, configuration and report development and generation
Experience with needs assessments, adult learning principles, program evaluation, and the design and execution of training interventions
Data analysis skills using training metrics, survey results, and performance data to evaluate program effectiveness
Familiarity with instructional design models (ADDIE, Bloom's Taxonomy) and adult learning theory
Experience in adult learning modalities (Articulate 360 (storyline and rise), Canva, Adobe Premier Pro (video editing, Adobe Acrobat, Vimeo) and the use of AI in content development
Experience in communicating and interacting with stakeholders to deliver insights through presentations, reports and training facilitation
Preferred
Project Management Professional Certificate preferred along with one year of project management experience desired
Benefits
Health Benefits
Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP.
Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
Retirement – Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.
Time off – 23 days of Paid Time Off (PTO) and 13 paid holidays.
Professional development: Opportunities for tuition reimbursement, professional license/membership.
Company
San Francisco Health Plan
San Francisco Health Plan is a community health plan that provides affordable & high-quality health care coverage for San Franciscans.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John F. Grgurina Jr.
CEO
Company data provided by crunchbase