Centric Brands · 14 hours ago
Collections & Dispute Specialist
Greensboro, NC
Full-time
Onsite
Mid Level
3+ years expCentric Brands is a leading lifestyle brand collective that designs and markets high quality products across multiple segments. They are seeking a Collections & Dispute Specialist to oversee the collection of past-due commercial invoices and manage disputes, requiring real-time collaboration and in-office engagement with various stakeholders.
ApparelBeautyFashionJewelry
Responsibilities
Review the status of delinquent accounts and initiate, manage, and follow up on ongoing collection activity, requiring real-time coordination and frequent in-office interaction with internal stakeholders
Work closely with outsourced collections partners, internal departments, and external customers to resolve billing-related issues, including balance disputes and delinquencies, through direct collaboration, immediate validation of account details, and frequent verification of information, while exceeding client service expectations
Participate in regular in-person meetings with management and cross-functional teams to discuss account status, escalations, and resolution strategies
Provide reporting for management as required, ensuring accuracy through frequent review and verification
Review and reconcile A/R and A/P aging reports, often requiring immediate access to systems and on-site subject-matter experts
Perform reconciliations of debits and credits across different SAP subsidiary GLs and bank accounts, including resolution of misdirected cash or common discrepancies through real-time investigation and collaboration
Pursue high-priority internal issues for resolution, coordinating directly and in person with finance, sales, and operations teams
Lead special projects when necessary, which may require on-site collaboration, rapid alignment, and timely decision-making
Provide support for audit requests, including prompt retrieval, clarification, and immediate verification of documentation
Qualification
Required
4-year undergraduate degree in Accounting or Business required, or equivalent experience
3+ years of collections and dispute management experience required
Strong leadership skills with the ability to operate effectively in a collaborative, office-based environment
Performs well in an entrepreneurial setting with minimal supervision
Excels under pressure in a high-volume, time-sensitive, and complex corporate environment
Ability to multi-task, prioritize, escalate, and follow up, often requiring real-time responsiveness and direct communication
Detail-oriented with a high level of accuracy and a commitment to frequent and immediate verification of financial information
Proven success in strategizing, streamlining processes, driving innovation, and thinking outside the box
Ability to create processes, close gaps, and document new SOPs in collaboration with on-site stakeholders
Excellent organizational, oral and written communication, and follow-up skills, including comfort participating in face-to-face discussions
SAP or similar ERP knowledge/experience required
Strong Microsoft Excel skills required
Benefits
Medical
Dental
Vision
Matching 401(k)
Summer Fridays
Generous PTO
Merchandise discounts
Excellent career development opportunities
Company
Centric Brands
Centric Brands is an apparel and accessories company that sells accessories for children, women, and men.
1001-5000 employees
H1B Sponsorship
Centric Brands has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (6)
2023 (4)
2022 (9)
2021 (6)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Jason Rabin
Chief Executive Officer
A
Andrew Gluckman
Senior Vice President/Division Head of Soft Accessories and Seasonal Footwear
Recent News
2026-01-11
Business Wire
2026-01-07
Company data provided by crunchbase