Inside Higher Ed · 2 weeks ago
Director of Ticket Sales and Operations
Hempstead, NY
Full-time
Onsite
Lead/Staff, Director/Executive
$66K/yr - $66K/yr
1+ years expHofstra University is a nationally ranked institution located in Hempstead, N.Y., committed to preparing students for future challenges. The Director of Ticket Sales and Operations will oversee ticket sales, manage sales initiatives, and ensure compliance with university policies while driving revenue and enhancing customer experiences.
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Responsibilities
Creates and implements ticket office policies and procedures following university and NCAA audit guidelines and New York law. These procedures include setting season tickets and single game prices, administering comp ticket programs, reconciling game day events, depositing ticket revenue, and building stadium and facility manifest
Administers and maintains detailed financial reporting for ticket sales and income for the Hofstra Athletics ticket office. This includes designing and implementing reporting standards and establishing employee guidelines for accountability of funds
Supervises and trains ticket office outbound sales staff to secure high level sales while also providing great customer experience
Meets with outbound sales team and team members individually to help them meet and exceed their goals and development. This includes all policies and procedures regarding public relations, operational goals, accounting standards, and computer operation
Responsible for meeting and exceeding their own new sales goals to include sales of premium seating as well as season tickets
Provides sales and revenue reports to the Associate Director of Athletics for External Affairs when necessary
Communicates with the Conference or visiting institutions on ticket distributions for any regular season CAA contest or post season events that Hofstra hosts or have Hofstra athletic teams competing in
Responsible for the knowledge of and adherence to NCAA rules and regulations
Performs other related duties as assigned
Qualification
Required
Bachelor's degree required
Valid driver's license
Minimum 1-3 years of related experience in athletics ticketing
Excellent knowledge of Microsoft Office
Must be motivated, sales driven and detail oriented
Must possess excellent communication and interpersonal skills
Preferred
Master's degree preferred
Knowledge of AudienceView's Ticketing System is a plus
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
Recent News
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