Electro Rent · 3 days ago
Director of IT, Infrastructure and Operations
Los Angeles, CA
Full-time
Hybrid
Director/Executive
10+ years expElectro Rent is looking for a Global Director of IT, Infrastructure and Operations who combines an entrepreneurial spirit with a good understanding of key IT compliance concepts and IT best practices. This role involves leading a team to maintain and advance IT infrastructure, ensuring alignment with enterprise-wide IT strategy and delivering business value.
Electrical & Electronic Manufacturing
Responsibilities
Lead the IT Infrastructure and Operations team to develop and execute Electro Rent’s IT Infrastructure and Operations transformation strategy
Ensure the efficient and optimized deployment and management of end user computer devices such as laptops, desktops, and mobile devices
Implement and manage compliance with standards such as NIST/CMMC, ISO270001, PCI, GDPR/CCPA
Oversee ITIL best practices in areas such as change management and patch management
Manage vendors for purchasing and managed services for network, cloud infrastructure, on-premises infrastructure, cyber security, and database management
Oversee the help desk to support end users, utilizing metrics and KPIs to ensure service effectiveness
Lead the consolidation of multiple Windows domains and conduct a physical inventory of IT assets
Ensure business continuity and disaster recovery strategies are in place and tested regularly
Promote and oversee the application of emerging IT trends that can drive business value
Ensure IT Infrastructure configured the most optimal, cost effective way
Troubleshoot problems, as needed
Foster a culture of innovation, transparency, and accountability in IT
Apply project management skills to manage projects and maintain timelines
Performs other related duties as assigned, in accordance with business needs and organizational goals
Qualification
Required
Bachelor's or Master's degree in computer science, information systems, business administration, related field, or equivalent work experience
Ten or more years of experience in IT or business/industry
Demonstrable experience in a management role within IT infrastructure and operations, ideally within a global SMB with high complexity
Proven vendor management skills, including purchasing and managing services in areas of network, security, and database management
Extensive hands-on experience with Microsoft Stack, Linux, Cloud (Azure preferred, AWS a plus), and SQL Server
Practical experience with traditional Active Directory and Azure Active Directory (Entra ID)
Working knowledge of MFA, SD-WAN (CATO), Cisco Meraki (LAN and WLAN), Microsoft/Office 365, FreshService/ServiceNow, ManageEngine or another UEM tool, and MDM
Experience with leveraging Infrastructure as Code
Preferred
Proven experience in a supervisory or management role
Strong understanding of performance management principles
Proficiency in using ADP Workforce or similar HR management systems
Excellent communication and interpersonal skills
Ability to work collaboratively with HR and other departments
Company
Electro Rent
Electro Rent is a global leader in test and technology solutions that enable its customers to accelerate innovation and optimize investments.
201-500 employees
H1B Sponsorship
Electro Rent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Mike Clark
Chief Executive Officer
Jonathan Watson
Chief Financial Officer
Company data provided by crunchbase