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State of Missouri · 4 days ago

Benefit Program Associate/Technician

Clinton, MO

Full-time

Onsite

Entry, Mid Level

$37K/yr - $37K/yr

1+ years exp

The State of Missouri is seeking applications for a Benefit Program Associate/Technician to serve Missouri residents in the Family Support Division. The role involves assessing needs, guiding clients through public assistance programs, and determining eligibility for services such as food and medical assistance.

AgricultureGovernmentInformation Technology

Responsibilities

Serve Missouri residents by assessing their needs when they come into our office seeking assistance

Help guide them through the process of applying for any of the public assistance programs we administer

Answer questions related to our programs and resources

Take and distribute information as necessary

Scan and index information received

Enter information into our eligibility systems as appropriate

Help Missouri citizens to receive food, medical, financial and nutritional assistance

Determine initial and continuing eligibility of Missouri citizens for these services

Interview clients in person and by telephone

Prepare summaries and much more

Qualification

Customer interactionEligibility assessmentPublic assistance programsCompassionatePersonableNon-judgmental attitude

Required

High School diploma or equivalent and 1-3 years of relevant experience for Benefit Program Associate

Bachelor's degree from an accredited college or university for Benefit Program Technician

Four or more years of experience in areas requiring extensive customer interaction which includes working with, or management of, business or employee financial records, sales, marketing, management, direct consumer or public contact, and/or customer service functions; and possession of a high school diploma or GED certificate for Benefit Program Technician

Personable, compassionate and have a non-judgmental attitude