Apply on Employer Site

Murgado Automotive Group · 2 weeks ago

BDC Sales Agent - INFINITI Stuart!

Stuart, FL

Full-time

Onsite

New Grad, Entry Level

$60K/yr - $85K/yr

Murgado Automotive Group is a prestigious automotive group seeking an enthusiastic Sales BDC (Business Development Center) Representative for their INFINITI Stuart dealership. The role involves responding to customer inquiries, scheduling appointments, and collaborating with sales and service teams to ensure exceptional customer experiences.

AutomotiveTransportation

Responsibilities

Respond to inbound customer inquiries via phone, email, and text in a timely and professional manner

Schedule appointments for vehicle service and sales

Follow up with prospective customers and maintain a customer database

Handle customer concerns and questions, ensuring a smooth customer experience

Collaborate with sales and service teams to meet dealership goals

Qualification

Customer Relationship Management (CRM)Phone Sales & Appointment SettingSales Process KnowledgeLead ManagementData Entry & Record-KeepingCommunication SkillsTime Management & OrganizationCustomer ServiceProduct KnowledgeTeam Collaboration

Required

Customer Relationship Management (CRM) familiarity

Phone Sales & Appointment Setting – High-volume outbound calling, lead follow-up, converting leads to appointments

Customer Service – Active listening, problem-solving, empathy, and professionalism

Sales Process Knowledge – Understanding of automotive sales workflows

Lead Management – Handling internet leads, walk-ins, and referrals efficiently

Communication Skills – Clear, persuasive verbal and written communication

Time Management & Organization – Prioritizing leads, follow-ups, and scheduling

Data Entry & Record-Keeping – Accuracy in tracking customer interactions

Product Knowledge – Understanding of the dealership's vehicles, offers, and financing options

Team Collaboration – Working closely with sales, finance, and service departments

Benefits

Medical

Dental

Vision

401(k) with company match

Employee Discounts: On vehicle purchases, parts, and service

Company

Murgado Automotive Group

Murgado Automotive Group is one of America’s most exciting automotive groups, where you will find an extensive selection of Audi, Alfa Romeo, Bentley, BMW, Buick, Cadillac, Ferrari, GMC, Honda, Infiniti, Mazda, Mercedes-Benz Luxury Pre-Owned, Porsche, Volkswagen & a wide variety of Certified pre-owned vehicles.

Founded in 2001