Tencent Americas · 2 days ago
Benefits Specialist
Palo Alto, CA
Full-time
Onsite
Entry, Mid Level
$83K/yr - $156K/yr
2+ years expTencent Americas is a leading tech company seeking a Benefits Specialist to manage all aspects of benefit plan administration in the Americas region. The role involves ensuring compliance with regulations, managing vendor relationships, and optimizing benefits programs to enhance employee satisfaction and retention.
AdvertisingArtificial Intelligence (AI)Internet
Responsibilities
Responsible for all facets of benefit plan administration in Americas region including enrollments, changes, qualifying life events, terminations and COBRA administration and compliance for all plans
Ensures that benefit policies and procedures are properly administered to adhere to plan provisions and regulatory guidelines
Manages relationships with benefit providers, negotiate contracts, and ensure vendors deliver maximum value and service to optimize plan design, ensure cost-effectiveness, and enhance service quality
Responsible for HRIS benefits, data bridge and data connection; ensuring data accuracy; Meanwhile, exploring opportunity to collaborate with internal stakeholders to deliver holistic and coordinated solutions in Workday system to ensure employee experience
Assists with benefit renewal strategy to include benefit review and plan design changes based on knowledge of best practices
Assists in the implementation of new plans, programs and changes to plans and/or administrative procedures. Prepares business requirement documentation of changes
Analyzes utilization trends and identify opportunities to optimize programs. Recommend enhancements to benefits programs to improve employee satisfaction and retention
Oversees the coordination of the development, maintenance and distribution of plan communications, materials and plan documents
Serves as a subject matter expert for all benefits related filling, reporting, audits and respond to employee escalated inquires
Collaborates with Finance, Legal, and other relevant departments to ensure seamless coordination of benefits initiatives
Ensures compliance with federal, state, and local legal requirements for existing and new legislation impacting the development and administration of company benefit programs and changes
Oversees leave of absence processes, including eligibility determinations, employee notifications, tracking, and communication for statutory/state leaves, federal leaves, Workers’ Compensation, and other leave types
Qualification
Required
Responsible for all facets of benefit plan administration in Americas region including enrollments, changes, qualifying life events, terminations and COBRA administration and compliance for all plans
Ensures that benefit policies and procedures are properly administered to adhere to plan provisions and regulatory guidelines
Manages relationships with benefit providers, negotiate contracts, and ensure vendors deliver maximum value and service to optimize plan design, ensure cost-effectiveness, and enhance service quality
Responsible for HRIS benefits, data bridge and data connection; ensuring data accuracy; Meanwhile, exploring opportunity to collaborate with internal stakeholders to deliver holistic and coordinated solutions in Workday system to ensure employee experience
Assists with benefit renewal strategy to include benefit review and plan design changes based on knowledge of best practices
Assists in the implementation of new plans, programs and changes to plans and/or administrative procedures. Prepares business requirement documentation of changes
Analyzes utilization trends and identify opportunities to optimize programs. Recommend enhancements to benefits programs to improve employee satisfaction and retention
Oversees the coordination of the development, maintenance and distribution of plan communications, materials and plan documents
Serves as a subject matter expert for all benefits related filling, reporting, audits and respond to employee escalated inquires
Collaborates with Finance, Legal, and other relevant departments to ensure seamless coordination of benefits initiatives
Ensures compliance with federal, state, and local legal requirements for existing and new legislation impacting the development and administration of company benefit programs and changes
Oversees leave of absence processes, including eligibility determinations, employee notifications, tracking, and communication for statutory/state leaves, federal leaves, Workers' Compensation, and other leave types
Proficient in labour laws and benefits regulations, enjoys working with large sets of data, is meticulous and detail oriented
Strategic yet strong execution skills, self-driven, conscientious, strong adaptability and fast learner
Ability to work in a highly complex matrixed organization and in a start-up environment; Excellent communication and coordination skills, collaborating with individuals at different levels and departments and possess a track record of stakeholder management
Strong analytical and problem-solving abilities, identifying issues and providing effective solutions
Openness to changes, driving and leading digital transformation within the organization
Emphasis on results and customer orientation, service-mind, delivering high-quality service and support
Preferred
Bachelor's degree or above with 2-4 years of hands-on benefits operation experience from sizable organizations and/or Tech & Startup sectors will be preferred; experience in regional work will be a plus
Hands-on experience with HR platforms and benefit brokers; familiarity with ADP WFN and Workday is highly preferred
Strong communication skills in both English and Mandarin (Chinese) preferred
Benefits
Sign on payment
Relocation package
Restricted stock units
Medical, dental, vision, life and disability benefits
Participation in the Company’s 401(k) plan
Up to 15 to 25 days of vacation per year
Up to 13 days of holidays throughout the calendar year
Up to 10 days of paid sick leave per year
Company
Tencent Americas
Tencent is a leading global technology company founded in 1998 with the ambition to connect people.
10001+ employees
H1B Sponsorship
Tencent Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (51)
2023 (59)
2022 (47)
2021 (57)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
Eagle Yi
Partnership and Account Management Executive
Katie Yan
Business Strategy & Partnership, Tencent Games
Recent News
2025-11-03
2025-09-19
2025-05-17
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