MSP Client Engagement Manager jobs in United States
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Robert Half · 2 weeks ago

MSP Client Engagement Manager

positionWaltham, MA
timeFull-time
remoteHybrid
seniorityMid Level
money$100K/yr - $100K/yr

Robert Half is seeking an MSP Client Engagement Manager to serve as the primary liaison for managed services clients. The role focuses on relationship management, client communication, and revenue growth through consultative upselling and strategic account management.

ConsultingHuman ResourcesRecruitingSecurity
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H1B Sponsor Likelynote
Hiring Manager
Patrick Gareau
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Responsibilities

Serve as the primary liaison for clients—owning the relationship and ensuring satisfaction
Proactively identify opportunities to enhance client environments with new solutions
Explain complex technology in clear, compelling terms that clients understand and value
Collaborate with internal teams to deliver seamless integrations and updates
Drive revenue growth through consultative upselling and strategic account management

Qualification

Client relationship managementConsultative salesMSP experienceTechnical communicationCharismaTeam collaboration

Required

Personality matters most. If you can't captivate us on the phone, you won't captivate our clients
Strong communication and relationship-building skills—clients should look forward to your calls
Proven ability to explain technical concepts in business-friendly language
A consultative sales mindset—comfortable identifying and closing upsell opportunities

Preferred

Experience in an MSP or MSSP environment preferred

Company

Robert Half

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🔒 At Robert Half, we prioritize your security—if you believe you've encountered a scam or fraudulent recruiter, please report it immediately to https://www.roberthalf.com/us/en/fraud-alert.
dateFounded in 1948
location
Menlo Park, California, USA
people-size10001+ employees
web-link
http://www.roberthalf.com/

H1B Sponsorship

Robert Half has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (31)
2022 (32)
2021 (18)
2020 (22)

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Keith Waddell
President and CEO
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Paul Gentzkow
President and Chief Executive Officer, Talent Solutions
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