FleetPride · 2 days ago
Outside Sales Representative - Service
Louisville, KY
Full-time
Onsite
Entry Level
1+ years expFleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. The Outside Sales Representative will manage and grow core accounts, focusing on delivering exceptional customer experiences to ensure retention and revenue growth.
Automotive
Responsibilities
Drive revenue growth by identifying repair opportunities across core, non-core, and new prospective clients
Collaborate with all customers to develop tailored solutions that meet their evolving business needs and align with FleetPride’s offerings
Work closely with each core account to ensure customer revenue meets or exceeds sales growth targets
In partnership with service center leadership, develop and implement strategic account plans that outline growth opportunities and milestones for core accounts
Prospect potential new customers and onboard them to the FleetPride network of offerings
Analyze customer data to identify trends, track progress, and make informed decisions that drive customer growth and retention
Monitor key performance indicators (KPIs) for each core account, such as revenue growth, retention rates, category expansion, etc
Collaborate with service center leadership on account performance, pipeline management, and overall strategy to support financial targets of assigned Service Centers
Serve as the primary point of contact for the service centers sales functions
Develop and maintain strong, long-term relationships with key stakeholders within the core accounts
Facilitate regular customer engagements through onsite visits and sales calls to ensure ongoing satisfaction and alignment with customer objectives
Implement strategies to ensure core customer retention, including monitoring account health, identifying additional repair opportunities, and proactively addressing potential risks of churn
Address and resolve customer issues or challenges in a timely and effective manner, ensuring minimal disruption to their business
Utilize FleetPride’s CRM system to track all account activities, customer interactions, and key data points to ensure accurate and up-to-date customer records, pipeline, and sales activities
Maintain the integrity of customer data by regularly updating information, including contact details, address updates, and sales opportunities
Work closely with service center team members to ensure seamless customer experience and alignment of efforts across departments
Coordinate with service center leadership to ensure that core account management strategies are aligned with broader business objectives
Continuously seek opportunities to enhance the core account management process, improve customer experience, and drive more significant results
Collaborate with service center leadership and local team members by attending and participating in team huddles, safety meetings, etc
Stay informed about industry trends, customer developments, and competitive offerings to better serve all accounts
Qualification
Required
High School Diploma (or GED or High School Equivalence Certificate) required
Valid driver's' license with clean driving record
Demonstrated mechanical inclination and interest in FleetPride's industry
Strong professionalism, credibility, and interpersonal skills
Basic knowledge of MS Excel, MS Word, MS PowerPoint
Active Listening: The ability to ask probing questions, request clarification and paraphrase to show understanding
Sales Acumen - comprehensive ability to effectively navigate the sales process, resulting in successful transactions and long-term customer relationships
Judgment & Decision making: Use business acumen to adjust priorities and ensure the successful deployment of customer accounts, successful bids and other projects
Computer skills: The ability to learn new programs and utilize them to improve performance. Intermediate to advanced knowledge of MS Office and various office machines
Communicating: Conveying information to others in an effective manner
Active Learning: Understanding the implication of new information for both current and future problem solving and decision-making
Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Collaboration: Work with multiple departments to ensure bids, projects and other tasks are actively being worked and completed on time
Oral Expression: The ability to communicate information and ideas in speaking so others will understand
Written Expression: The ability to communicate information and ideas presented in writing
Oral Comprehension: The ability to understand information and ideas presented through spoken words and sentences
Problem Sensitivity: The ability to tell when something is wrong or is likely to go wrong
Preferred
1 year of B2B sales experience
Understanding of the heavy-duty parts and service industry, prior industry experience
Experience with CRM utilization
Experience with Power BI utilization
Company
FleetPride
FleetPride is an independent distributor of heavy-duty truck and trailer replacement parts.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Oak Hill Advisors
2025-11-03Debt Financing
2018-12-12Acquired
Leadership Team
Kevin Weadick
Chief Executive Officer
Recent News
globallegalchronicle.com
2025-11-14
Oak Hill Advisors, LP
2025-11-03
2025-11-03
Company data provided by crunchbase