NEOGOV · 1 week ago
Functional Program Analyst 4 (FPA4 - Lead)
NEOGOV, through the Washington State Office of the Insurance Commissioner (OIC), is seeking a Functional Program Analyst 4 (FPA4 – Lead) to oversee the Provider Network Unit. This role involves leading a team of analysts, conducting complex data analysis, and ensuring compliance with insurance regulations to protect consumers and enhance access to care.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Perform direct, hands-on analysis of complex and high-priority provider network access submissions, including Access Plans, Geographic Network Reports, Provider Network Form A, Network Enrollment Form B, and Alternative Access Delivery Reports (Form C)
Independently conduct advanced quantitative and qualitative analysis to identify provider network access gaps, trends, and compliance issues with Washington insurance law and federal requirements, including the Affordable Care Act
Aggregate, validate, and analyze data from multiple internal and external systems to ensure accuracy, integrity, and consistency
Develop and execute data queries and analytical methods to retrieve, manipulate, and evaluate network access data
Produce written analyses, visualizations, and narrative summaries for quarterly and market-level reports on provider network access
Serve as a working subject matter expert on complex network access delivery systems and strategies, contributing directly to analytical products and regulatory decisions
Perform expert-level review and make approval or disapproval determinations on complex, high-impact alternative access delivery requests
Review and refine staff analyses and recommendations and provide substantive technical input before forwarding recommendations to program leadership
Supervise and work alongside a team of Functional Program Analyst 3s, modeling analytical rigor, accountability, and collaborative problem-solving
Assign and prioritize work while remaining actively engaged in unit deliverables to meet timelines and quality expectations
Provide real-time technical guidance, coaching, and mentoring during active reviews and analyses—not just through after-the-fact review
Develop performance expectations, conduct evaluations, and support individual development and training plans
Identify and approve job-relevant, cost-effective training opportunities that enhance both unit capacity and individual skill development
Coordinate with Human Resources and program leadership to recruit, select, and onboard new staff
Make probationary and trial service recommendations, including approval or denial of permanent status
Provide expert technical assistance and guidance to internal and external stakeholders regarding provider network design, access standards, and compliance requirements
Apply in-depth knowledge of Washington’s health care system, geographic access challenges, and legal standards governing care delivery and referrals
Perform peer consultation, quality review, and special projects to support consistent, high-quality provider network oversight
Contribute directly to process improvements, analytical tools, and documentation standards within the Provider Network Oversight Program
Stay current on health care delivery models, regulatory changes, and best practices to strengthen program effectiveness
Qualification
Required
Seven (7) years of healthcare experience in regulatory compliance with provider network regulations and application to managed healthcare organizations, provider network management or regulatory provider network reporting requirements, with provider data repositories, in data analysis, reporting, and the use of data software used for network assessment and reporting such as Quest Analytics, Power BI, or Tableau, and/or strong analytical skills interpreting complex data and decision making to improve network access
Two (2) years of supervisory experience or five (5) years of demonstrated lead worker experience including regularly assigning, instructing, planning and checking the work of other employees and providing input to supervisor regarding performance
Intermediate level in Microsoft Outlook, Word, PowerPoint and Excel
Demonstrated experience working independently, prioritizing work, and meeting multiple conflicting deadlines, including by seeking guidance from leadership
Preferred
Working toward or have an industry specific designation, such as, Certified Health Data Analyst (CHDA), Registered Health Information Technician (RHIT)
Experience drafting, analyzing, researching, or applying provisions of provider and facility contracting
Expert level Microsoft Excel skills
Experience analyzing, researching, or applying the Affordable Care Act (ACA)
Benefits
Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
Wellness programs: Invest in your well-being with on-site resources and initiatives.
Work-life balance: Flexible schedules with telework opportunities.
Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
Insurance Benefits: Employees and their families are covered by medical (including vision), dental and basic life insurance.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation: State Employees are members of the Washington Public Employees' Retirement System (PERS).
Public Service Loan Forgiveness: If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness.
Holidays: Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Sick Leave: Full-time employees earn eight hours of sick leave per month.
Vacation (Annual Leave): Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.
Military Leave: Washington State supports members of the armed forces with 21 days paid military leave per year.
Bereavement Leave: Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
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