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ServiceNow · 4 days ago

Senior Linux Development Engineer - Federal

Santa Clara, CA

Full-time

Hybrid

Mid, Senior Level

$127K/yr - $215K/yr

4+ years exp

ServiceNow is a technology company that focuses on making the world work for everyone through innovative solutions. They are seeking a Senior Linux Development Engineer to join their Systems Administration team, responsible for the administration and operations of their global cloud infrastructure, with a focus on development skills to enhance tools and automation processes.

Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS

Growth Opportunities

No H1B

U.S. Citizen Only

Responsibilities

Contribute to Configuration Management and Infrastructure as Code for ServiceNow’s global private cloud

Develop tools in Python, bash, and JavaScript to replace manual work and improve customer maintenance experience

Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality

Drive enhancements and bugfixes for large-scale automation projects such as patching, provisioning, and kickstart domains

Design and implement procedures to accomplish maintenance where automation and tooling cannot; drive resolution of root causes with internal team members

Prepare new ServiceNow products and services for production readiness with design review, feedback to engineering teams, training, and testing

Support the operation of a wide variety of infrastructure services, including Machine Learning and Prediction, Cloudera Big Data clusters, Kafka and RabbitMQ messaging, database encryption, E-Mail infrastructure, DNS, Puppet, NGINX, Kubernetes, RHOSP, and more

Qualification

Linux (RedHat/CentOS)PythonSite Reliability EngineeringAI integrationServiceNow PlatformConfiguration ManagementDatabase technologiesITIL v3 understandingCommunicationCollaborative team work

Required

Experience producing infrastructure-centric code for a production environment

Senior-level skills and background in systems administration and engineering

Understanding of the components of a cloud infrastructure including hardware platforms, OS, applications, databases, networks, web and application servers

Prior experience in Site Reliability Engineering/DevOps and managing large-scale server infrastructure at a cloud computing or MSP setting

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving

4+ years of experience with Linux (RedHat and/or CentOS)

4+ years development experience with Python, Java, or similar object-oriented languages

Practiced in AI-enpowered coding with tools such as Windsurf

Strong understanding of software engineering fundamentals (data structures, algorithms, design patterns)

Senior-level skills and experience with service troubleshooting in a production environment covering web front-end, Systems, Databases and Networks

Understanding of ITIL v3 framework and how it applies to incidents, problems and change

Excellent communication skills and the ability to work well in a collaborative team environment

Preferred

Development experience on the ServiceNow Platform

Experience with performance and availability monitoring, analysis, and configuration management platforms (e.g. Nagios/Icinga, Cacti, Ansible, Puppet, cfengine, chef, Splunk, Logstash)

Familiarity with PostreSQL, MySQL, MariaDB, or similar technologies; proficiency preferred