NEOGOV · 3 weeks ago
Communications Engagement Specialist
MD 20850, MD
Full-time
Onsite
Entry, Mid Level
$76K/yr - $126K/yr
2+ years expNEOGOV is seeking a Communications Engagement Specialist to support the Community Engagement Division within the Department of Communications and Community Engagement. The role involves implementing community engagement strategies, coordinating initiatives, and managing events to enhance public participation and communication between the City and its residents.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assist the Community Engagement Manager with implementing the citywide community engagement strategic plan
Support the development of engagement plans for City projects, programs, initiatives, and events using the IAP2 framework
Maintain and update the City’s volunteer website, including content, resources, and volunteer opportunities
Support community engagement databases, records, and tracking tools
Assist with monitoring community engagement activities and gathering data for reports and evaluation
Serve as a point of contact to help residents and neighborhood groups resolve issues, connecting them to the appropriate departments or resources
Develop, plan, and execute the “City Academy,” a program designed to educate residents about City departments, services, operations, and opportunities for civic engagement
Manage scheduling and coordination of all engagement events hosted by the Community Engagement Division, including events led by or for the Mayor and Council
Coordinate engagement events conducted in collaboration with other City departments, ensuring alignment with engagement goals and City processes
Assist with intake and coordination of engagement requests from City departments
Help identify appropriate engagement strategies, outreach tools, and communication methods using IAP2 principles and City resources
Perform additional related duties as assigned by the Community Engagement Manager or department leadership
Qualification
Required
Bachelor's degree in social sciences, public administration, public relations, political science, community planning, or a related field; or an equivalent combination of education and relevant experience
Two (2) to four (4) years of experience in community engagement, outreach, public participation, volunteer coordination, or related work
Knowledge of community engagement principles, public participation practices, and inclusive outreach methods
Ability to engage respectfully and effectively with individuals from diverse cultural, socioeconomic, and linguistic backgrounds
Skill in event coordination, meeting logistics, scheduling, and project management
Program development and curriculum coordination skills (especially for City Academy or similar civic education programs)
Strong verbal and written communication skills
Ability to collect, organize, and interpret community feedback and engagement data
Ability to mediate discussions, facilitate small groups, and support problem-solving processes
Ability to maintain strong working relationships with staff, elected officials, community leaders, and the public
Ability to manage multiple assignments simultaneously and meet deadlines
Proficiency with digital outreach tools, basic web content management, and presentation platforms
Ability to work evenings and weekends, as required
Preferred
Experience working with diverse groups, neighborhood organizations, or community-based nonprofits
Familiarity with the International Association of Public Participation (IAP2) framework
Benefits
Health Insurance
Dental Plan
Vision Insurance
Group Life Insurance
Annual Leave
Holidays
Sick Leave
Flexible Spending Accounts (FSA)
Retirement Programs
Credit Union
Legal Resources
Employee Assistance Program
Long-term Disability Programs
College Savings Plans
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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