NEOGOV · 1 month ago
Development Services Technician II
City of Benicia, CA
Full-time
Onsite
Entry, Mid Level
$65K/yr - $79K/yr
1+ years expThe City of Benicia is seeking a detail-oriented, customer-focused professional to become the next Development Services Technician. In this role, you will support the Building Division by assisting engineers, architects, and homeowners with the planning and building permitting process to ensure a seamless permitting experience.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receives, reviews and evaluates building permit applications for completeness and correctness; reviews blueprints for completeness and accuracy; clears all building permit applications; issues permits after necessary approval is secured; calculates square footage and determines cost per square foot based on use, occupancy and type of construction; determines and collects building fees; notifies applicant when the building permit will be issued
Verifies parcel ownership and checks for violations and inspection history; processes over-the counter permits for repair in-kind, electrical, plumbing and mechanical for all use and occupancy applications; determines which agencies must review applications and routes building plans to various divisions and agencies to process
Provides information to the public concerning building permit process requirements, codes and inspection procedures; assists the public in completing applications for building permits; receives various complaints and routes to the appropriate authority to resolve; explains reasons for denial of applications; explains additional requirements and the process for reapplying; communicates with applicants throughout the application process
Establishes account records; assigns/records permit identification code; records client data, services provided and charges; reviews file content for completeness, accuracy and consistency; sorts, stores and/or retrieves documents or records by alpha, numeric or other classification methods
Performs a variety of general clerical tasks; operates computers, copiers and other office equipment; composes routine correspondence and/or prepares notices/forms of action taken; utilize various computer software programs; performs administrative tasks in support of work unit operations
Performs other duties of a similar nature or level as assigned
Qualification
Required
Graduation from high school or its equivalent
One year of responsible experience performing technical duties similar to a City of Benicia Development Services Technician I
Must possess an International Code Council (ICC) Permit Technician Certificate at time of hire
Basic building codes, ordinances, regulations, laws, and rules
Basics of construction drawing and blueprint reading
Principles and techniques of building inspection work
Basics of building methods and procedures
Customer service principles, practices, and techniques for dealing with customers in various situations
Working knowledge of office methods, procedures, and techniques
Manual and automated filing systems
Office equipment operation
Business correspondence
Record-keeping practices
Correct English usage
Standard operating policies, procedures, and administrative structure
Bookkeeping practices as they relate to fee collection
Utilize basic office equipment to include computers and related software applications
Understand, research, apply, and explain laws, regulations, and policies governing building and zoning program operations
Read and review building plans and specifications for completeness
Understand and apply building codes and ordinances for permits, plans, and public inquiries
Locate property on an assessor's parcel map and from property descriptions
Calculate square footage
Accurately perform routine mathematical calculations in order to collect fees and disburse change
Make independent decisions in accordance with codes and established policies and procedures
Perform a variety of technical and specialized tasks and functions in an independent, competent and timely manner
Communicate information and ideas clearly, concisely, and effectively with all customers
Establish good relationships with the public and customers while providing superior customer service
Maintain a positive attitude and professionalism even when faced with misplaced criticism or frustration
Refer customers to other appropriate staff members or authority when needed
Maintain accurate records and document actions taken
Research regulations, procedures, and/or technical reference materials relating to building inspections
Analyze, evaluate, and interpret the data gathered
Draw logical conclusions
Develop reasonable and deliverable options, make appropriate recommendations; and implement the resultant change effectively
Manage a variety of simultaneous work projects and carry them through to successful completion
Attend and participate in meetings
Stay abreast of new trends and innovations in the field of building
Coordinate and communicate projects and tasks with other city departments
Support department and division objectives, mission, and values in a team-oriented manner
Preferred
College courses with emphasis in building, planning, engineering, architecture, or related field desired but not required
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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2025-10-31
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