CivicMinds, Inc ยท 1 day ago
Inside Sales Manager
CivicMinds, Inc is a fast-scaling healthcare compliance leader serving providers nationwide. They are seeking an Inside Sales Manager to drive revenue growth, lead a blended team of inbound sales reps and client managers, and ensure retention and upsell opportunities.
Responsibilities
Lead, coach, and mentor inside sales and client management teams
Conduct call coaching and pipeline reviews; hire and develop top talent
Own monthly revenue targets and develop accurate forecasts
Track KPIs and present insights to senior leadership
Partner with client teams to ensure renewals, cross-sells, and upsells
Monitor customer health metrics and address churn risks
Oversee call monitoring, quality assurance, and sales playbooks
Leverage Salesforce, Gong, and dashboards for accountability
Facilitate sales meetings and recommend process improvements
Qualification
Required
5+ years sales experience with consistent quota achievement
3+ years leadership in inside sales, client success, or call center
Strong CRM knowledge (Salesforce preferred), Gong, and reporting tools
Excellent communication and leadership skills; proven success building high-performing teams
Highly motivated, organized, and adaptable in fast-paced environments
Preferred
Bachelor's degree preferred (Business, Marketing, or related)
Benefits
Health, dental, vision insurance
PTO and paid holidays
401k with match
Career growth opportunities
Leadership training
Collaborative, mission-driven culture with clear paths to advancement