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LifeCare · 5 days ago

PRN Receptionist

Carrollton, TX

Full-time

Onsite

New Grad, Entry Level

LifeCare is a healthcare provider focused on patient-centered care. The Receptionist is responsible for creating a welcoming environment, answering phone calls, and assisting visitors while ensuring adherence to safety and regulatory standards.

Health CareHospitalMedical

Responsibilities

Answers all incoming calls in a timely (within three rings), friendly, and professional manner demonstrating attentive customer service

Directs incoming calls appropriately while maintaining confidentiality; taking messages and relaying them in a timely manner; and demonstrating appropriate customer service with both internal and external customers

Assists visitors and employees in making out-going calls in a friendly and efficient manner

Greets visitors and guests and assists them by providing clear directions to their destination

Provides clerical assistance to other departments as needed

Maintains clean, comfortable, inviting atmosphere of hospital lobby reception area, promoting positive image, and preparing for a good first impression

Qualification

Customer serviceTelephone etiquetteClerical assistanceAdvocacyRespectCollaborationTeamwork

Required

The knowledge and skills necessary to perform the position requirements are demonstrated through the successful completion of competencies established for the position, to include population served and other special needs of patients or customers, served by the department

Adheres to LifeCare policies, procedures, all safety plans, and all standards imposed by regulatory organizations

Regular attendance and timeliness is required

Answers all incoming calls in a timely (within three rings), friendly, and professional manner demonstrating attentive customer service

Assists visitors and employees in making out-going calls in a friendly and efficient manner

Greets visitors and guests and assists them by providing clear directions to their destination

Provides clerical assistance to other departments as needed

Maintains clean, comfortable, inviting atmosphere of hospital lobby reception area, promoting positive image, and preparing for a good first impression