Superdry · 1 day ago
Retail Team Leader
Monroe, NY
Full-time
Onsite
Mid Level
$18/hr - $18/hrSuperdry is a fashion brand seeking a Retail Team Leader, also known as a Brand Lead, to enhance the customer experience in-store. The role involves leading the team, driving store performance, and ensuring an exceptional brand presentation while fostering a positive team environment.
Consumer GoodsFashionRetail
No H1B
Responsibilities
Be passionate about using your local knowledge and sales expertise to consistently go above and beyond to deliver the ultimate Superdry brand experience in your store
Confidently make decisions about what’s best for our customers, including taking ownership for handling customer issues in store
Be a positive role model for others, helping to build trusted relationships across the team, whilst having fun
Effectively coordinate the team across operational tasks when needed, guiding them with your operational expertise
Support and motivate your teammates to deliver amazing levels of service
Take pride in store appearance and embrace the Superdry store look, to ensure our store looks amazing. Always
Endlessly develop your product knowledge and understanding of the business to offer the best possible experience to our customers
Embrace the Superdry culture and encourage your teammates to do the same
Support with key compliance tasks where needed including loss prevention and health and safety
Maintain a good commercial awareness of your store, understanding the KPI’s required and bring fresh ideas to the management team to drive performance against them
Step up to lead the team in store when needed
Hold keys for the store and take responsibility for opening and closing, including cash handling
Qualification
Required
Passionate about using local knowledge and sales expertise to deliver the ultimate Superdry brand experience in store
Confidently make decisions about what's best for customers, including handling customer issues in store
Be a positive role model for others, helping to build trusted relationships across the team
Effectively coordinate the team across operational tasks when needed, guiding them with operational expertise
Support and motivate teammates to deliver amazing levels of service
Take pride in store appearance and embrace the Superdry store look
Endlessly develop product knowledge and understanding of the business
Embrace the Superdry culture and encourage teammates to do the same
Support with key compliance tasks including loss prevention and health and safety
Maintain good commercial awareness of the store and understand the KPI's required
Bring fresh ideas to the management team to drive performance against KPI's
Step up to lead the team in store when needed
Hold keys for the store and take responsibility for opening and closing, including cash handling
Enjoy working independently with excellent attention to detail
Confident taking ownership of projects and tasks
A positive and proactive individual, able to act as a role model for others
A creative problem solver, always working to put solutions and fresh ideas forward
Great at collaborating and building trust with others, working together to get results and learn
Experienced in sales and operations in store
Benefits
Health Benefits
401K
Life insurance
Clothing allowance
50% staff discount
Monthly bonus potential
Excellent basic salary (determined by location and experience)
Company
Superdry
Superdry is a British branded clothing company that offers a range of clothing for men and women.
Founded in 1985
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$218.46MKey Investors
Hilco CapitalGatemore Capital Management
2023-08-07Post Ipo Debt· $31.96M
2023-05-02Post Ipo Equity· $14.97M
2023-03-22Acquired
Leadership Team
Shaun Packe
Chief Operating Officer
Recent News
2025-12-04
London Evening Standard
2025-12-04
2025-12-04
Company data provided by crunchbase