NC Department of Health and Human Services · 1 day ago
Systems Administrator I
Wake County, NC
Full-time
Hybrid
Entry Level
$73K/yr - $109K/yr
2+ years expThe North Carolina Department of Health and Human Services (DHHS) is responsible for ensuring the health and safety of all North Carolinians. The Systems Administrator I provides technical and analytical support by administering Microsoft Windows Server systems and managing virtual infrastructure to ensure system reliability and performance optimization.
Health Care
Responsibilities
Administer Microsoft Windows Server systems and virtual server components, including performance monitoring and capacity management
Respond to system alerts, troubleshoot issues, and perform remediation to maintain optimal functionality
Implement system updates, patches, security enhancements, and digital certificate management
Manage, monitor, and support a high-availability virtual infrastructure, including VMware ESXi and vCenter platforms
Manage and maintain server endpoint security and monitoring solutions
Support cloud environment operations, including provisioning and configuration on platforms such as AWS and Azure
Lead system upgrades, improvements, and project initiatives as directed by IT management
Develop and maintain documentation for system configurations, maintenance procedures, and performance monitoring
Ensure system availability, integrity, and performance by monitoring server and storage systems
Troubleshoot and resolve complex technical issues and provide consultation on system architecture and performance optimization
Qualification
Required
Bachelor's degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and two years of progressive experience in systems software programming
Associate degree in computer science or an IT related field or a closely related field from an appropriately accredited institution and three years of progressive experience in systems software programming
An equivalent combination of education and experience
Administer Microsoft Windows Server systems and virtual server components, including performance monitoring and capacity management
Respond to system alerts, troubleshoot issues, and perform remediation to maintain optimal functionality
Implement system updates, patches, security enhancements, and digital certificate management
Manage, monitor, and support a high-availability virtual infrastructure, including VMware ESXi and vCenter platforms
Manage and maintain server endpoint security and monitoring solutions
Support cloud environment operations, including provisioning and configuration on platforms such as AWS and Azure
Lead system upgrades, improvements, and project initiatives as directed by IT management
Develop and maintain documentation for system configurations, maintenance procedures, and performance monitoring
Ensure system availability, integrity, and performance by monitoring server and storage systems
Troubleshoot and resolve complex technical issues and provide consultation on system architecture and performance optimization
Preferred
Documented experience administering Microsoft Windows Server environments, including configuration, performance monitoring, security patching, and troubleshooting in enterprise-scale deployments
Proven experience managing VMware virtualization technologies such as ESXi and vCenter, including high-availability configurations, capacity planning, and proactive performance optimization
Hands-on experience implementing and supporting public cloud services on platforms such as Amazon Web Services (AWS) or Microsoft Azure, including provisioning, configuration, and monitoring for scalability and security
Demonstrated experience utilizing enterprise help desk ticketing systems such as ServiceNow or Jira to manage workflows, resolve technical issues, and document resolutions in alignment with IT service management standards
Experience deploying and maintaining data backup solutions, endpoint management systems, and security monitoring tools to ensure system integrity and compliance with organizational policies
Benefits
Health insurance options
Standard and supplemental retirement plans
NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
Paid vacation
Sick leave
Community service leave
Paid parental leave
Company
NC Department of Health and Human Services
The Department of Health and Human Services manages the delivery of health- and human-related services for all North Carolinians.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Erin Matteson
Chief Financial Officer, Opportunity and Well-being
Jean M. Sandaire
Business Manager/CFO - O'Berry Neuro Medical Treatment Center
Recent News
Seattle TechFlash
2025-04-16
Seattle TechFlash
2025-03-27
Triangle Business Journal
2025-03-21
Company data provided by crunchbase