WM India · 5 days ago
Billing Supervisor
Windsor, CT, United States
Full-time
Hybrid
Mid Level
$66K/yr - $80K/yr
4+ years expWM is North America’s largest comprehensive waste management environmental solutions provider. They are seeking a Billing Supervisor to manage daily operations of a billing team, develop processes to improve the Billing Department, and oversee personnel needs including coaching and training staff.
Information Technology & Services
Responsibilities
Provides day-to-day supervision and technical assistance to team and supports programs that drive team performance toward departmental and organizational goals
Organizes and schedules all necessary resources required to accomplish activities
Oversees personnel needs of the department including coaching, training, and evaluating employee performance. Provides input into termination, compensation, and promotion decisions
Hires and provides training for new and/or less experienced staff
Monitors and evaluates team performance. Reviews and evaluates work to ensure accuracy, completeness and timeliness and ensures quality control in adherence to policies and procedures
Collaborates cross departmentally to gather information and resolve escalated billing issues
Responds to billing-related customer complaints in a professional and timely manner
Direct supervision of 4+ full-time employees
Qualification
Required
Education: Associate degree (accredited) in Accounting, Business or Related Field; or in lieu of degree, High School Diploma or GED (accredited) and two (4) years of relevant work experience
Clear and effective written and verbal communication and strong interpersonal skills
Strong organizational and time management skills; must be able to handle multiple tasks simultaneously
Ability to prioritize based on department and company standards
Detail orientated and excellent problem-solving skills
Proficient in Microsoft Excel; intermediate level (pivot tables, v-lookups & use of macros are standard practice)
Excellent customer service skills are required
Preferred
Knowledge of Waste Management services, policies, and system interfaces a plus
Company
WM India
WM India, established in 2013, is the Global Capability Center of WM—North America’s leading environmental services company.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase