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CRH · 1 day ago

Regional Quality Assurance Manager

Phoenix, AZ

Full-time

Hybrid

Mid Level

$80K/yr - $95K/yr

CRH is North America’s leading provider of innovative outdoor living solutions. The Regional Quality Assurance Manager will provide training and support to Licensed Installers and Certified Builders, conduct warranty evaluations, and ensure quality compliance in the field.

Building MaterialConstructionManufacturing

H1B Sponsor Likely

Responsibilities

Ensure a high level of quality and compliance on PTI finish installations by providing support and ongoing training to PTI’s installer base

Communicate and visit with pool builders/applicators regarding product installation quality and address customer concerns

Travel to multiple installers and builders within specific regions on scheduled visits and/or to address urgent issues

Visit homeowners to inspect and resolve escalated customer situations related to Pebble Tec finishes

Maintain regular verbal and written communication with Warranty Administrator, Customer Service Manager and Director

Communicate with PTI Sales Managers to ensure that we are providing a seamless customer service experience

Document and update all customer interactions with PTI’s customer service software, forms and reports

Work with R&D in developing new products, providing feedback on product performance and development of care and maintenance protocols

Act in a professional manner at all times, representing the high standard of quality and customer satisfaction expected of all PTI employees

Able to get into a customer's pool for some minor repairs as needed

Other duties as assigned

Qualification

Water chemistryConstruction experienceComputer proficiencyBilingual (English/Spanish)Swimming capabilityComfortable with chemicalsInterpersonal skillsOrganizational ability

Required

Good interpersonal skills - able to work well and interact with people at all organization levels

Organizational ability – able to plan, prioritize, organize and monitor activities and projects

Construction/manual labor experience is a plus

Proficient with computers

Strong water chemistry background is a plus

Bilingual (English/Spanish) strongly recommended

Travel up to 60% in within region (day and overnight)

Lift up to 50 pounds

Ability to bend, stretch, stoop, reach (including overhead)

Swimming capability

Comfortable working with chemicals

Valid driver's license

Benefits

Mileage reimbursement plan

401(k) plan / group retirement savings program

Short-term and long-term disability benefits

Life insurance

Health, dental, and vision insurance

Paid time off

Paid holidays

Comprehensive medical, dental and disability benefits programs

Health and wellness programs

Company

CRH

Glassdoor3.8

CRH manufactures and distributes building materials and products for construction projects. It is a sub-organization of CRH Ventures.

Founded in 1970

Rathfarnham, Dublin, IRL

10001+ employees

http://crh.com

H1B Sponsorship

CRH has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (1)

2021 (1)

2020 (1)