Apply on Employer Site

Michigan Schools and Government Credit Union · 1 day ago

Mortgage Consultant (Mortgage Loan Officer)

St Clair Shores, MI

Full-time

Onsite

Entry Level

$19.25/hr - $19.25/hr

1+ years exp

Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for over 70 years. The Mortgage Consultant is responsible for the origination of first mortgages, conducting pre-qualification interviews, preparing loan application packages, and ensuring compliance with lending policies and guidelines while serving members and generating mortgage loan production.

BankingConsultingCreditFinancial Services

Responsibilities

Responsible for origination of first mortgages including conducting initial pre-qualification interviews, preparing loan application packages and necessary documentation, communicating policies for extension of credit in accordance with MSGCU and secondary investor guidelines, meeting production expectations, and serving members, prospective members, builders, developers, and real estate agents promptly and professionally

Maintains production levels at or above documented required funding goals and Minimum Production Standards through consultative phone selling, prospecting and member service. Completes phone mortgage origination via inbound and outbound calling utilizing various lead sources (referrals, call lists, phone queue, self-generated, etc.)

Cultivates and maintains internal and external referral sources by attending loan closings, networking events, cold calling, follow up, and referrals to generate mortgage loan production

Implements effective strategies and techniques to ensure members have a positive experience with MSGCU and our products and services at every touch point

Performs loan origination activities including accurately reading, interpreting, and applying financial and numerical information to the loan file. Adheres to federal and state regulations; secondary market; and MSGCU policies, procedures, and guidelines

Highly skilled in persuasive sales and effective follow-up to maximize lead pull-through to closing

Uses a consultative approach and asks high impact questions to identify and meet member needs, both perceived and unperceived. Listens for member cues and uses in depth knowledge of our products and services in order to offer effective solutions for member needs and cross sell MSGCU products and services by focusing on the benefits and value to the member

Travels throughout branch network to strengthen relationships and collaborate with assigned branch teams in order to increase branch referrals and drive mortgage loan growth. Communicates mortgage updates and provides recommendations for identifying new opportunities. Responds to branch team members in a timely and efficient manner

Performs follow-up work to achieve conditional approval within established time frames

Provides consistent and effective communication informing all parties of loan transaction from pre-approval through funding issues preventing approval, denial, etc. Follows up on cancelled and pre-approved applications

Maintains referral sources and member relationships after the closing by performing post closing activities through thank you letters, emails, phone calls, text messages and in person visits when possible to gain additional opportunities

Qualification

Mortgage originationMember relationship managementConsultative sellingSecondary mortgage marketFinancial analysisMicrosoft Office proficiencyNMLS licensureTrust buildingSelf-developmentSituational adaptabilityActive listeningOrganizational skillsEffective communicationPersuasion

Required

High school diploma or GED

1 year of mortgage origination experience; or

2 years of mortgage banking experience or relevant lending experience in other roles; or

Associate degree in Business Administration, Marketing, Accounting, or Finance; or

3 years of analytical finance experience

Nationwide Multistate Licensing System & Registry (NMLS) licensure is highly preferred

Proficient with a variety of computer software applications including Microsoft Office products (Word, Excel, PowerPoint, and Outlook)

Familiarity with secondary mortgage market underwriting, pricing, operations, and requirements as well as all consumer lending regulations

Benefits

Generous health benefits

Vacation time

Retirement plan contributions

Discounts on loans and phone service

Medical, dental and vision on your first day!

3% contribution from MSGCU

100% match for the next 7% you contribute to your 401(k)

12 paid holidays

Up to 120 hours of PTO your first year of service

Company

Michigan Schools and Government Credit Union

For 70 years, our members have been reaching their financial goals using the resources they gain through their membership with Michigan Schools and Government Credit Union (MSGCU).

Founded in 1954

Clinton Township, Michigan, USA

201-500 employees