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TaxValet — Fractional Sales Tax Department · 1 week ago

Director of Tech and Innovation (100% Remote Work)

United States

Full-time

Remote

Lead/Staff, Director/Executive

$97K/yr - $107K/yr

5+ years exp

TaxValet is a fast-growing, fully remote company that focuses on transforming negative emotions into positive outcomes for clients through innovative sales tax solutions. The Director of Tech & Innovation will lead the team in designing and implementing technology strategies that align with the company's long-term goals and enhance client experiences.

AccountingConsultingPayments

Growth Opportunities

Responsibilities

Define and drive the strategic goals of the Tech & Innovation Team in alignment with the department and company's future direction. Develop and maintain a comprehensive long-term roadmap for this team's operations

Develop Tech & Innovation Team members. Ensure adequate learning opportunities for all staff related to current innovative trends and emerging technologies, and other areas of interest. Effectively communicate processes, procedures and their underlying reasons to the team. Identify areas where employees need additional training and hold them accountable for their work

Support this team in identifying operational issues, pain points and bottlenecks, and designing practical solutions. Focus on continuous process improvement, technology adoption across the organization, and team development initiatives to ensure the department remains ahead of innovative trends, and evolving client and employee needs. Lead cross-department projects to improve workflows and data accuracy. Evaluate tools and approaches that improve efficiency and client service

Evaluate, oversee, and evolve the work of our IT managed service provider. Manage technology vendors and software contracts. Ensure systems meet security and compliance requirements. Handle major or significant escalated technology issues with a focus on training and supporting the team in resolving these challenges

Support adoption of new tools and processes across teams. Establish healthy communication channels across teams, encouraging collaboration where necessary to achieve company goals

Qualification

Technology LeadershipData AnalyticsApplied AI SolutionsProject ManagementDigital TransformationTeam DevelopmentCuriosityCommunication SkillsStrategic ThinkingInterpersonal Skills

Required

5+ years of experience in technology, innovation or similar field with at least 3 years of experience leading technical teams within a service-based industry

Bachelor's Degree or higher in Information Systems, Computer Science, Accounting, Business or related field

Technical expertise leading project management, data analytics platforms (ex: Quickbase, Alteryx) and applied AI solutions (such as Copilot, OpenAI, Azure AI)

Proven success leading product development from ideation through execution with strong returns on investment

You're a natural leader. You enjoy working with diverse people and a variety of ideas, driving the team toward a common goal

You're an effective and comfortable communicator. Whether it's writing, video chats, or phone calls, you communicate with ease and clarity across various mediums

You're intellectually curious. You're comfortable with ambiguity and are a seeker of new challenges

You're eager to learn. New skills and technologies excite you! You're always looking to expand your knowledge and grow professionally

You're a strategic thinker with the ability to create a vision for the future, absorb and analyze information, and help the team create actionable initiatives

You are not afraid to challenge the status quo and speak up when something doesn't seem right

Preferred

Preference for those who have a background in accounting, tax and/or financial-focused organizations, and experience leading digital transformations in a professional services firm

Benefits

43 days off per year. This includes 22 holidays per year, plus 21 days of PTO per year.

3 additional days off per year to volunteer and serve your community

100% Remote work with flexible working hours

The ability to participate in the company profit sharing program the year after your hire date (pending passing a financial literacy quiz.)

We encourage ongoing training, and learning and development, through munch and learns, coaching, the chance to work on diverse projects, our continuous education reimbursement program, and more!

We believe in and support growth opportunities. We take pride in promoting from within, and we encourage cross-department moves to explore new areas of the business and broaden your skill set.

We are proud to have a diverse team of employees where everyone's voice matters. And we mean that! We have regular processes in place for everyone to share their feedback, thoughts and ideas.