Les Turner ALS Foundation · 2 weeks ago
Gift Entry Administrator
The Les Turner ALS Foundation is dedicated to providing care and support for individuals living with ALS. They are seeking a Gift Entry Administrator to manage the donor database, ensuring data integrity and supporting fundraising efforts through accurate gift processing and reporting.
Non-profit Organization Management
Responsibilities
Manage data in the Virtuous donor database to ensure record accuracy and completeness
Create and update constituent records
Record donations and pledges accurately using appropriate appeal codes
Generate donor acknowledgement letters within required timeframes
Maximize the functionality of the donor database by identifying and implementing best practices to effectively manage all stakeholder data
Produce gift and pledge reports for Development team analysis
Create queries, exports, and customized reports for development and marketing purposes
Develop and deliver ongoing stewardship reports to support donor retention and upgrades
Develop and maintain systems for revenue tracking, reporting, and forecasting
Lead training for new staff on the Virtuous CRM system
Diagnose and resolve basic database-related issues, including connectivity and data inconsistencies
Serve as secondary backup for limited administrative and accounts payable functions to ensure continuity of operations during staff absences, transitions, or peak workload periods
Review and assist with the submission of vendor invoices, expense documentation, and related materials for processing, in coordination with HR/Operations and Finance staff
Support continuity of donor-related financial workflows by coordinating between Development, Finance, and Operations as needed
Assist with maintaining documentation, controls, and process clarity related to donor and revenue workflows
Identify opportunities to improve cross-functional processes between Development systems and financial operations to enhance accuracy, efficiency, and internal controls
Qualification
Required
Strong understanding of CRM database concepts
Ability to diagnose and resolve database-related issues
Strong analytical skills with the ability to identify trends and patterns
Ability to maintain accurate documentation and records
Ability to communicate effectively with both technical and non-technical staff
Proficiency in MS Office and SharePoint
Bachelor's degree or equivalent related experience
Minimum of 4–5 years of CRM experience
Preferred
Experience with Virtuous CRM
Benefits
Comprehensive benefits package including health insurance
Retirement plan with organizational match
Generous paid time off
Ten paid holidays
Summer hours
Disability and life insurance
Company
Les Turner ALS Foundation
Founded in 1977, the Les Turner ALS Foundation is the leader in comprehensive ALS care in Chicagoland.