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Singapore Airlines · 1 week ago

Cargo Accounts Executive

Los Angeles, CA

Full-time

Onsite

Mid Level

3+ years exp

Singapore Airlines is a leading airline company, and they are seeking a Cargo Accounts Executive to develop cargo revenue from freight forwards, shippers, and charter brokers in the Western U.S. territory. The role involves building relationships, providing sales support, and achieving revenue targets through proactive account management and customer service.

Air TransportationTransportation

Responsibilities

Develop incremental revenue by direct solicitation of freight forwarders/agents, interline partners, charter brokers and by tripartite visits to shippers. Build long-term relationships with all entities and engage in consultative selling when possible

Provide timely response to quotation enquiries and cargo booking requests with excellent professionalism and customer service

Proactively push for bookings to fill up space on the flights

Negotiate rate and space agreements with freight forwarders

Support freight forwarders in the coordination and movement of their cargo

Report latest trends on market and cargo rates in a timely manner

Represent SIA Cargo at trade shows, official functions and meetings to promote and increase brand awareness of SIA Cargo

Attend regional and sales meetings as required

Maintain regular direct contact with regular and potential customers

Complete all shipments rate audit accurately by dateline cutoff

Complete station sales report promptly

Raise CCA promptly, if required

Coordinate with Finance team to recover all outstanding debts from freight forwarders

Monitor and alert management immediately for any signs of freight forwarders who may be in financial distress

Provide coverage when counterparts are out of office

Cargo VP Americas or Cargo Manager Western USA may assign any other duties as needed

Qualification

Airline cargo salesAirfreight industry knowledgeCommercial negotiationMicrosoft Office SuiteProblem solvingTime managementCommunication skillsTeam player